Gage Marine represents a family of tradition and nautical business interests in lakeside dining, cruise boat excursions, retail boat sales, valet, service, boat club, pier service, storage, and recreation throughout Southern Wisconsin and the Great Lakes area. The Boat Yard Office Administrator position is a multifaceted position responsible for the customer experience in all aspects of the Marine Division. KEY RESPONSIBILITY AREAS Financial Management of Marine Division Customer Service- Internal/External Boat Sales Administrative Assistant Accounts Receivable & Billing Time Card Management: Entry & Audit Computer Software- Data Entry and Accuracy Audits MAJOR DUTIES/ RESPONSIBILITIES Financial Work in process Accounts Receivable Billing to goals Reconcile daily transactions Prepare and distribute weekly reports to managers: Collaboration with team to ensure proper coding and documentation of expenses Customer Service Administrative work, inclusive of scanning, filing, light payroll duties, greeting customers and answering phone calls Performs other related duties as required Back-up service writer and title clerk Maintain an orderly filing system Various special projects Uses and updates Standard operating procedures with any changes Great attitude, accuracy, thoroughness, and proactive effort toward anything else asked to do Boat Sales Administrative Assistant Serialized Inventory Unit Entry Contract Deposits & Maintenance Process title and registration paperwork Warranty Registrations Accounts Receivable Management Process Payments, Batches, and Point of Sale Transactions Customer Billing Mid and Month End internal billing Annually set up internal work orders End of Month Statement Management including all locations and warranty accounts Ensure that all accounts receivable are collected promptly Maintain/update customer payment methods Document Customer Contact Inventory Month End Assistance with Inventory Reconciliation: Boat Sales, Lifts, Parts, etc Ensure regular cycle counts are conducted, addressing deficiencies with the Service and Parts Manager Ensure annual full inventory count with the Service and Parts Manager, addressing deficiencies and making adjustments REQUIREMENTS Full-Time (30-40 hours/week)2-3 years of bookkeeping experience Strong analytical and organizational skills Strong customer service skills Intermediate computer skills Be team-oriented, self-motivated, and process-driven Customer service or sales-related background preferable Have a valid state driver's license Ability to pass a pre-employment background/drug screen
