JOB SUMMARY:Supports management in coordinating the daily operation of assigned venue and maintains venue technical show quality. Assist with the operation and execution of entertainment shows, leads crew, and applies expert level knowledge and understanding of hazards associated with pyrotechnic and high-risk special effects equipment or systems. High risk is defined as show elements or practices where life safety is taken into consideration. Communicates with leadership and immediately stops any unsafe activity. Ensures the proper completion and enforcement of all UO, NFPA and Authorities Having Jurisdiction (AHJs) policies, procedures, regulations, and documentation.MAJOR RESPONSIBILITIES:Oversees the daily operations of Technical Entertainment systems, including planning, delegation, and coordination of work tasks. Effectively delegates work assignments among qualified crewmembers, leads crews during work startup and stoppage, and communicates performance expectations. Ensures compliance with safety guidelines, standard operating procedures, and company policies. This includes adhering to guidelines established by the National Fire Protection Association (NFPA), Bureau of Alcohol Tobacco Firearms and Explosives (BATFE), and Authorities Having Jurisdiction (AHJs). Coordinates with other departments, communicates resource needs, and provides two-way communication between technicians, supervisors, and management. Monitors employee productivity, enforces compliance with UO policies, and reports non-compliance issues to appropriate leadership.Maintains and shares job knowledge and assists in developing employees. Communicates performance expectations and provide technical training for best practices/techniques along with feedback to technicians. Provides technical show notes and lead observations for assigned technicians to venue management to ensure high standards of show quality are maintained.Complete required documentation to maintain accountability of the locations for pyrotechnic devices, keeping incompliance within internal and governmental regulation. Ensures proper completion of all technical documentation, to include daily checklists, SOPs, inventory, and other such documentation. Complete required training documentation including assessments and check off lists.Maintains inventory of tools, equipment, material, and other UO property, ensuring proper care, maintenance, and storage is upheld. Ensures a safe working environment and assists with regular inspections. Notify Management of any material needs or safety concerns.Partners with responsible maintenance team to trouble shoot issues and escalate to management as appropriate. Ensures all daily, weekly, and monthly maintenances checks are completed.Accountable to strictly adhere to all policies and procedures, as defined by the Entertainment Department, governing the safe operation of all technical equipment.Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.Performs other duties as assigned.EDUCATION:High school degree or GED: is required.Technical school: is preferred.Associate degree (AA): is preferred.Bachelor's degree: is preferred.EXPERIENCE:3-5 years' experience providing work direction leading knowledgeable individuals and promoting teamwork dynamics.5-8 years' experience using advanced control systems and handling pyrotechnic elements.Proven ability to perform each essential duty satisfactorily.Subject matter expert in technical disciplines needed to operate assigned venue.Emergency repairs, parts assembly, and networking preferred.Basic computer skills with basic experience in Microsoft Office suiteOr equivalent combination of education and experience.CERTIFICATIONS, LICENSES, REGISTRATIONS:Valid FL Driver's License requiredYour talent, skills and experience will be rewarded with a competitive compensation package.Universal Orlando Resort.Here you can.Universal Orlando is an equal opportunity employer. Universal elements and all related indicia TM & © 2024 Universal Studios. All rights reserved. EOE
