Night Auditor- Springhill Suites Residence Inn Long Island City

Job summary
Process daily audit of the hotel's financial data.Handle the requests and transactions of the hotel guests, and coordinate with other departments as necessary.
Job seniority: entry level
Responsibilities
• Verify each Front Desk shift's transactions.• Process credit card transactions.• Post tax charges to all guest folios.• Finalize transactions completed during the day.• Create and/or print required reports.• File or transmit reports as directed.• Verify and prepare registration cards for arriving guests.• Prepare folios for departing guests.• Handle hotel phone system, transfer calls, and take messages for guests as well as hotel staff.• Take, modify and cancel guest reservations.
Requirements
• Responsible for shift cash transactions.• Responsible for maintaining hotel key security system.• Administer guest safe deposit boxes.• Responsible for knowing hotel emergency procedures.• Coordinate with other departments to fulfill guest special requests.• Communicate facilities and services to guests at check-in.• Answer guest questions regarding local area facilities.• Each associate will be required to follow the rules as found in the M&R Employee Handbook.• Perform other duties as assigned by management, of which the employee is capable of performing.