Network Operations ManagerAt Frontier, seeing what's beyond the horizon is in our fiber. And we've been doing just that for over 80 years – connecting communities with emerging communications technology across the country. At Frontier, we're transforming our business to break new ground and taking the digital revolution across the nation. We've invested over $1.6B to roll out fiber-fast internet to 10m+ homes by 2025. We're growing our team so you can join us in exploring and opening new frontiers. Here, you'll have the opportunity to build a powerful foundation for America's future and yours.What we're seeking:This Network Operations Manager position will be leading members of the Admin Team and will have governance over the ISP/OSP projects administration covering all States. This role is critical in ensuring the initial processing of projects upon engineering approval by ensuring accuracy and data integrity. In addition, this role will entail publishing reports, data mining, analyzing trends, and measuring productivity for the admin and scheduling teams. This position plays a key role in providing input for process improvement in order to ensure the successful and timely completion of projects. This also includes providing ideas for automation, removing roadblocks, and escalating system or process issues for resolution. Managers will need to possess a full understanding of OPCEN/Construction/Installation processes and systems as they will be required to work cross-functionally and reinforce compliance with processes. Attendance and active participation in executive forums/readouts may be required. In this remote role, you will be expected to collaborate with peers as required but can work anywhere in the contiguous United States.What we need in you:We need you to be a strong and consistent leader with a solid understanding of the telecommunications industry. Your project management experience and ability to communicate with all levels of the organization and business partners will serve you well.What you'll do:The Admin team directly supports the OPCEN scheduling team which is responsible for work order project management, both capital and expense for all classes of plant project types (FTTH, CAF, Ethernet/Metro-E, BAU, CIAC). Managing the project life cycle begins when a project is approved, during the build, and preparing the project for the closing team. The admin team supports this lifecycle in updating the system build statuses, ensuring milestones are accurate, on track, and kept updated. This includes massive updates or special routings.What we offer:Nothing is more important to our success than the team that built it. That's why we provide benefits to keep you and your family well. Some of which we're most proud to offer include:Salary Range: $54,000 - $184,00020 PTO (Paid Time Off) days + 10 paid holidays per yearDay one medical, dental, vision, and prescription drug plan401k match of 50% on 6% of eligible compensationSame-sex spouse and domestic partner benefits coverage10 weeks of paid parental leave, 3 weeks of paid caregiver leave, and up to $10k in adoption program assistanceWhat background you should have:Minimum of 5 years or more experience in Engineering, Construction, Operations, or related departmentKnowledge of Infinium, Varasset and/or M6Excellent Project Management and strong organizational skillsProven ability to communicate and interact with all levels of the organization and business partnersStrong written, oral, and interpersonal skillsThe ability to multi-task and have a solid follow-up systemAnalytical and critical thinking skillsStrong Technical Skills and Knowledge of Microsoft productsAbility to lead, motivate, and influence others to achieveAbility to work independently with little or no guidanceDesired Skills:3 years of Supervisory ExperienceA Bachelor's Degree or equivalent work experience in telecommunicationsKnowledge of COE Engineering and InstallationKnowledge of OSP Engineering and installationFrontier salaries are estimated by third parties and may or may not reflect actual or total compensation. Please confirm with your recruiter.In our line of work, where making connections is paramount, fostering a culture of inclusion is fundamental to our values. We firmly believe in leveraging the strength of diversity to drive digital connectivity forward. If your background brings a unique perspective and value different from what we've outlined, we encourage you to apply and join us in our mission to #BuildGigabitAmerica.Frontier Communications is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.RSRFTR
