Remote role 8 am to 5 pm EST Monday through Friday possible some weekend work or later evenings.
Job Description:
Responsible for the procurement and configuration of voice and data equipment and services to facilitate the moves, additions and changes of branch offices. You will maintain and support the Ferguson Wide Area Network (WAN) and voice over IP (VoIP) systems. Evaluate, and Provide tactical and strategic input on WAN planning and related projects. Troubleshoot the day-to-day operation of the WAN. Troubleshoot LAN/WAN issues as required and assist Network Engineers in the planning and troubleshooting of core network components.
Essential Duties and Responsibilities:
In addition to the essential job functions described below, all associates will perform duties as requested by management.
Determine hardware requirements for branch voice and data implementations.
Install, maintain and oversee the operation of Cisco routers, switches, wireless and related peripheral equipment Obtain vendor quotes for network and phone equipment as needed for new locations, process and track equipment order shipments to ensure branch operation schedules are met.
Work with field technicians to ensure proper installation and activation of network components.
Design call routing and flow for branch phone system operations Document and maintain hardware configuration standards.
Troubleshoot and isolate network failures and performance issues; work closely with vendors for resolution.
Responsible for monitoring the status of the WAN Maintain DHCP entries.
Update ServiceNow as required to track inventory and other configuration items.
Responsible for the implementation and configuration of secondary connections across the WAN (VPN via DSL, EVDO or other method).
Handle user problems, questions and request on network and VoIP issues.
Work with other groups within IS to resolve network related issues as needed.
QUALIFICATIONS:
dvanced computer skills-such as knowledge connecting computer/printers to the network. IP address (change these in the computer) Understanding command line in computers will be extremely helpful. Knowing your way around remote desktop application.
dvanced Network skills-CCNA required CCNP preferred (certifications) Project management skills-a lot of projects are completed within this role.
Excel experience, email, teams
Self motivate with little to no direction
