Mobile Service Technician, Frankfurt (M/F/D)

Mobile Technician is a unique position within the Lucid Service family. This position requires an experienced self-employed specialist with in-depth knowledge of diagnosis, maintenance, and repair of Lucid Motor vehicles. Our ideal candidate has an "everything is possible" attitude and goes about his or her tasks with vigour and determination. This role requires someone who can work independently and be customer-oriented. Applicants are expected to excel in their respective fields, have the ability to learn quickly, and strive for perfection in a fast-paced environment. This position also requires the ability to self-manage all areas of the repair facility, including parts management and customer service.

The Role:
Independent technical work in the field
Technical qualification for work on high-voltage vehicles
Direct customer contact, good communication skills
Diagnosis, maintenance and repair of Lucid Motors products
Effective work with the appropriate software environment
Proper execution and documentation of work processes
Processing of quality assurance measures
Common customer service tasks, such as phone calls, scheduling appointments, etc.
Ability to work and act independently
Attention to detail and passion for an optimal customer experience
Order and cleanliness in appearance and in the workplace

Qualifications:
Completed vocational training as a mechatronics technician
English B2 or advanced
Knowledge of common vehicle technology
Written and verbal communication skills
Good self-organisation
Ability to work independently 
Teamplayer
Basic computer and Microsoft Office skills
High willingness to learn
Valid driver's license up to 3.5t

Advantageous:
Work experience >3 years as an automotive technician
Experience in diagnosing and repairing electric vehicles
Experience working on vehicles in the premium segment
Certified Service or Master Technician
Master craftsman's certificate in the automotive sector