Stationed in the midst of Savannah's historic district, Perry Lane Hotel invites guests to immerse themselves in all that is Savannah. Combining regional and contemporary aesthetics, this Luxury Collection Hotel boasts 167 elegant guest rooms and three lively food and beverage venues. Perry Lane Hotel is where true southern warmth endures as we genuinely connect with our guests. Rather we are welcoming a long-weekend adventurer, a business traveler, or a Savannah sophisticate, we are setting the tone for our guest's entire stay, and we do so with creative spark and worldly elegance. Perry Lane Hotel seeks welcoming, creative and polished team members with a heart of service. We passionately strive to be the best and create excellence in everything we do. We are known among our team, our guests and our communities as leaders in our field who are authentic, humble and innovative operators driven to anticipate needs and exceed expectations.
The Perks: Sage hotel & restaurant discounts across the US Marriott discounts Medical, Vision, & Dental Insurance 401K Free Shift Meal At Sage we create a culture of belonging. Our team members serve with creativity, and passion. Sage team members execute unforgettable experiences and take pride in our communities. We set new standards in hospitality.
Provide guests with a fully stocked and well-maintained mini bar. Responsibilities include but are not limited to taking accurate inventory of all in room mini bars, posting appropriate charges to the guest room bill, cleaning and defrosting the mini bars, maintaining, and stocking inventory and ordering inventory from the storeroom.
Distribute magazine every 1st week of the month. Check and keep track of the items that will be expired in one month. Make sure that mini bar is cleaned and free of dust. Clean refrigerator once every 3 months. Take out all beverages and wipe down the shelf. Wipe down the top of the fridge and both sides to make sure it's free of dust. Clean mini-bar snack tray once every 2 months. Take out all the snacks and use micro-fiber to wipe the tray. Check the temperature of the refrigerator to make sure it's working properly. Restocking/Inventory of refreshment center inventory Accurately charging of guest folios Complete accurately, and in a timely manner, any assigned paperwork. Complete work orders on any deficiencies found in the guest room. Keep guest room secure at all times. Clear all soiled In Room Dining Trays from rooms to elevator landing. Bring them to the dish pit. Education/Formal Training High school education or equivalent.
Experience Previous experience in similar position of 3 months or longer.
Knowledge/Skills Must have high school graduate level mathematical aptitude, know ordering procedures and be knowledgeable of safe food handling processes. Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills. Must be competent in oral and written English. Must have vision ability to read written communications and handle paperwork processing Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Lifting trays, dish racks, glass racks, etc. 20 -40 lbs. Pushing carts, Queen Marys, hotbox, portable bar 50 -100 lbs. Carrying trays, dish racks, glass racks, etc using both hands at 20 -40 lbs. Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages. Bending/kneeling: Ability to bend to lower level cabinets and lift trays. Mobility: Maneuver in narrow areas and between seated guests. Continuous standing required to service guest functions; 100% of the time scheduled. Climbing approximately 12 steps 20% of 8 hours. No driving required. Must have moderate comprehension and literacy to read use records and all special requests. Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction, and be able to communicate both verbally and in writing. Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling multiple tasks. Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. Environment Physically strenuous: prolonged standing, walking, lifting and carrying throughout entire shift in 95% indoor environment. Going in the freezer temperatures can be -10 degrees.
