Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change. The Mental Health Specialist works along with and assists the HMH Behavioral Health staff, which includes the clinical supervisor, psychiatrists, therapists, office staff, and nurse. The Mental Health Specialist role is integral to the functioning of this clinic in that they provide support and complete various tasks for the physicians and office staff, as well as the patients with various mental health diagnoses.
A day in the life of a Mental Health Specialist at Hackensack Meridian Health includes:
1. Provides clinically competent case management services to clients as needed
a. May include phone calls, communicating with patients and families, and completing forms or letters for the physicians regarding Social Security, disability forms, Leave of Absence, etc.
b. Provide referrals and linkage to community-based services, and case management for patients and their families.
c. Contribute to the development of individualized treatment plans, and encourage the compliance with treatment plan goals with respect to case management objectives.
d. Participate in weekly clinical team meetings and document updates in client records
e. Documentation of all encounters is completed in an accurate and timely procedure within program policies and procedures.
f. Schedule translator or transportation services if needed.
g. Coordinate with Financial Services department if necessary.
h. Promotes a positive client experience, participates in service recovery, and encourages clients' feedback.
i. Demonstrates competency in the provision of case management services.
2. Completing discharges on the Electronic Medical Record (EMR)
a. Work with supervisor, physicians, and therapists to identify clients that are not actively in treatment, complete the required documentation, and send a letter if needed.
3. Information entry in Microsoft Excel
a. Information is extracted from our EMR and utilized to identify referral sources, time from referral to intake, and various other benchmarks.
b. Complete reports at least monthly, working with clinical supervisor.
4. Scheduling appointments with the physicians, therapists, or nurse as needed.
5. Adheres to HMH Organizational competencies and standards of behavior.
a. Maintain confidentiality, accuracy of records, and quality of care.
b. Annual professional development/training.
6. If needed, the ability to lift a minimum of 5 lbs., pushes/pulls a minimum of 5 lbs. and stand a minimum of 1 hour a day.
7. Other duties and/or projects as assigned.
Education, Knowledge, Skills and Abilities Required:
1. Bachelor's Degree in Psychology, Counseling or a related Human Services Area, or 10 plus years of relevant experience
2. Communication and interpersonal skills, computer skills, letter writing
3. Ability and willingness to travel locally
4. Proficiency with Microsoft Office
5. Ability to work in an interdisciplinary team setting
6. Strong organizational and time management skills
Education, Knowledge, Skills and Abilities Preferred:
1. Bi-lingual (English/Spanish)
2. Experience working in a behavioral health related area
If you feel the above description speaks directly to your strengths and capabilities, then please apply today!
