Counsels clients and patients, individually and in group sessions, to assist in overcoming dependencies, adjusting to life, and making changes. Maintains confidentiality of records relating to clients treatment.Guides clients in the development of skills and strategies to deal with their problems. Encourages clients to express their feelings and to discuss what is happening in their lives and helps them develop insight into themselves and their relationships.Collects information about clients through interviews, observations, and tests. Prepares and maintains treatment records and reports.Evaluates clients physical or mental condition based on review of client information. Develops and implements treatment plans based on clinical experience and knowledge. Acts as a client advocate to coordinate required services or to resolve emergency problems in crisis situations.Performs other duties and responsibilities as assigned.Return calls and emails promptly.Responsible for making independent decisions based on protocols developed utilizing national guidelines for treatment interventions.Responsible for maintaining customer relations with all agency staff and clients.Records all services performed for accurate billing for services provided in compliance with all local, state, and federal laws, as well as payor rules and regulations. Submits billing documents in a timely fashion.Looks for ways to improve and promote quality. Provides teaching and education to clinical staff, if requested.Follow all procedures and protocols as per policy, federal and state regulations, standard practice, and in accordance with the Collaborative Practice Agreement.Actively participate in all agency and department education, training, and in-services to confirm understanding of new information or changes to established clinical policies and procedures.Responsible for timely and accurate completion of medical records, including assessment, treatment plan, progress notes, outcome measures, and billing entries.Be able to assess clients mental health, safety, and the need to be transferred to a higher level of care.Design/participate in the development of individualized treatment plans, incorporating best and leading practices into treatment interventions.Collaborate with guardians, relatives and significant others on clients conditions and treatment when clinically appropriate.Performs other duties and responsibilities as assigned.
