Looking for Bilingual
Essential Functions:
Customer relationship management systems to support data clean up, process membership requirements, and follow up on leads throughout the recruitment, placement, and background check processes.
Finalize the Volunteer Agreement – Role in salesforce for accurate tracking of volunteer status.
Manual entries using our CRM system to process memberships and update member accounts.
Provide exceptional customer service.
Communicate effectively with staff, parents, and volunteers.
Competencies:
Ability to communicate effectively with a diverse group of girls, volunteers, and staff.
Able to project a warm, inviting and trustworthy presence virtually and over the phone.
Ability to handle sensitive data with confidentiality specifically pertaining to background checks and signed volunteer agreements.
Required Education and Experience:
High School diploma with six months database experience; or equivalent combination of education, experience, and training.
Proficiency of Microsoft Office Suite, email and Internet applications.
Ability to learn new software as required.
Salesforce experience
3+ years of customer service experience
AppleOne is proud to be an Equal Opportunity Employer. We believe in people, and we are committed to working with people of all backgrounds and connecting them with clients and companies who share our goals of diversity and inclusiveness. All qualified applicants will receive consideration for employment without regard to race, religion, ancestry, color, national origin, age, gender identity or expression, genetic information, marital status, medical condition, disability, protected veteran status, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable federal, state, or local laws..
The Know Your Rights poster is available here:
The pay transparency policy is available here:
For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
Additional Skills (none specified)
