Member Experience Associate GE Y @ WorkYMCA of Greater LouisvilleLouisville, KYApply Are you a people person who loves a great mission and looking for a fulfilling job where you can build your leadership, communication, problem-solving and teamwork skills? As a Member Experience Associate, you are a critical component to assisting individuals with behavior change as they engage in a healthier lifestyle. Through engagement, encouragement, coaching and meaningful connections, you create a cornerstone to their success. Join our team today as a Member Experience Associate and be a POSITIVE CHANGE MAKER in your community!
The Y is the leading nonprofit organization committed to strengthening community by connecting all people to their potential, purpose and each other. Every day, our team members - of all ages, backgrounds and life experiences – work together to empower young people, improve individuals' health and well-being, and inspire action in and across communities. Character is what counts at the Y, where our values – caring, honesty, respect and responsibility – shape our culture. The Y is a diverse community where your colleagues quickly become your friends.
ESSENTIAL RESPONSIBILITIES: Create a welcoming atmosphere that is people centered & service orientedAbility to build genuine relationships with members helping them meet their healthy living goals Strong organizational, computer, communication and customer service skills Using good listening skills, deliver member-focused tours to potential new members and provide excellent
service to active membersAnswer phones, complete program registrations, membership sales and proficiently perform all
membership functions in the membership software systemProvide motivation, one-on-one coaching and implement various member engagement initiativesMaintain a safe, clean and functional wellness center Good problem-solving skills and adaptable to change STATUS: Part-Time
STARTING SALARY: $11.00
Additional Information/BenefitsWHY SHOULD YOU APPLY? Free Community-wide membership and Program DiscountsOpportunity to participate in the Y retirement fundEmployee Assistance ProgramFlexible ScheduleCareer Advancement OpportunitiesChance to develop new skills and gain valuable experienceFun, positive and caring work environment Equal Opportunity Employer
This job reports to the Director of Y @ Work
this is a Part-Time position 2nd Shift, 3rd Shift, Monday through Friday from 5:00 pm – 10:00 pm.Apply