OUTBOUND MEDICAL SCHEDULER ~ AUSTIN BASED REMOTE! FUTURE ONSITE L OCATIONS: 90%: 1106 Clayton Lane, Austin 7872310%: 2701 S Hwy 183, Leander 78641 SCHEDULE:
Monday - Friday: 8:00am - 5:00pm
COMPANY: We would love to welcome you to the Family Medicine Austin Team! Our healthcare focus is on quality of life and longevity by leveraging the power of analytics. Our preventive wellness exams provide patients with a comprehensive and actionable report that can be used as a tool to improve patients long-term health and wellness. You will be an integral part of the Team, and your work will directly influence our company's reputation and our ability to have a positive impact on patient health.
JOB SUMMARY: We are searching for a full-time Outbound Medical Scheduler to work in our medical clinic. Schedulers will have the task of making sure their assigned clinic's schedule stays full. This position is not a traditional scheduling position and will require candidates with a strong personality, persuasiveness, and motivation to succeed! Our ideal candidate will enjoy working in a goal-oriented environment; must have advanced computer and communication skills, be detail-oriented, positive, self-directed, and independent.
ESSENTIAL FUNCTIONS: Work closely with clinic staff and proactively implement and execute scheduling processes. Occasionally handles inbound and outbound calls regarding appointments. Schedule patient diagnostic appointments by determining available appointment openings. Reschedule canceled and no-show appointments. Responsible for collecting patient insurance information for verification purposes. Work closely with Microsoft Office systems: Excel, Word, OneDrive, Teams, etc. Responsible for entering data into various electronic systems, as well as maintaining the integrity and accuracy of the data. EXPERIENCE: Computer Proficient - Advanced. Customer Service - 2 years. Ambitious outgoing personality. Communication Skills: Genuine, clear, unreserved, persuasive. Sense of urgency and problem-solving skills. Preferred: Sales experience. Preferred: EMR system knowledge. Specifically eClinicalWorks. Preferred: Medical office experience, but not required. Preferred: Bilingual in Spanish. BENEFITS: Benefits include paid holidays under the current holiday policy, accrued paid time off, and employer covers a portion of medical insurance premiums.
