Medical Office Assistant - TMS TechOur busy and highly successful Psychiatric clinic is seeking an upbeat and friendly individual(s) to work in our front office! We are looking for someone who enjoys speaking with people, is courteous and outgoing both in-person as well as over the phone, has great organizational skills, and is happy working in an office setting. Experience in similar work is helpful, but we will train you to accommodate our office's specific needs.General tasks will include acquiring information to register and schedule new patients, verifying eligibility and insurance, and more as needed. Additionally, all staff will be provided cross-training for helping with Transcranial Magnetic Stimulation (TMS).Responsibilities:Present self and the clinic in a professional, clean manner, business casual dress or scrubs are requiredGreet patients in a friendly manner and help facilitate any paperwork/questionsAnswer/Return calls in an upbeat, friendly mannerSchedule patients according to each provider's scheduleEnsure HIPAA compliance with all conversations to always ensure patient confidentialityRespect and maintain the privacy and dignity of the patient(s)Verify and explain to patients their insurance eligibility and copay requirementsEducate patients on office procedures and policiesEnter patient demographics and information into the software for new patients, along with verifying any changes for returning patientsCollect payments and copaysDisplay knowledge of cross-training in TMS procedures to help provide coverage with our teamEnsure clinic and waiting area are tidy and water plants on a regular scheduleAdmin/Billing on MWF and TMS Tech on TRQualifications:Office experience of 1 year, billing experience preferred but not requiredProficiency with office equipment (fax machines, copiers, printers, scanners)Proficiency with basic computer applications (Microsoft Office, Google Suites)Professional attitude and appearanceAbility to be resourceful and proactive when issues ariseExcellent organizational skillsMultitasking and time management skills, with the ability to prioritize multiple tasksExcellent customer service skillsTeam-oriented mindsetMust be punctual and reliableMust pass a background checkAbout Company:Our goal is to provide the best comprehensive mental health care in Southern Utah. From board-certified licensed Psychiatrists using the latest science and research-based medicine, compassionate counseling, to state-of-the-art TMS treatments, and everything in between for a better-balanced life.
