Medical Assistant - Obgyn

$1,000 Sign on Bonus for External CandidatesOpportunities with Optum in the Tri-State region (formerly CareMount Medical, ProHEALTH New York and Riverside Medical Group). Come make a difference in the lives of people who turn to us for care at one of our hundreds of locations across New York, New Jersey and Connecticut. Work with state-of-the-art technology and brilliant co-workers who share your passion for helping people feel their best. Join a dynamic health care organization and discover the meaning behind Caring. Connecting. Growing together.CareMount Medical, P.C. is the largest independent multispecialty medical group in New York State, providing comprehensive medical care of the highest quality to over 640,000 patients in more than 45 locations throughout Westchester, Putnam, Dutchess, Columbia, and Ulster counties and New York City. Founded in 1946 as Mount Kisco Medical Group, CareMount has grown to over 600 physicians and advanced practice professionals representing more than 40 different medical specialties. CareMount is affiliated with world-class organizations including Massachusetts General Hospital, Mount Sinai Health System, and Memorial Sloan Kettering Cancer Center. CareMount offers on-site laboratory and radiology services, endoscopy and infusion suites, and operates eight urgent-care centers. Our physicians are frequently recognized as best doctors in respected publications and have been featured in lists including New York Magazine's "Best Doctors," Westchester and Hudson Valley Magazine's "Top Doctors" as well as in Castle Connolly Medical's "Top Doctors." For additional information about CareMount Medical and its specialties, please visit: The group has always maintained a firm commitment to each of our patients...to provide high quality medical and surgical care in a warm, friendly setting, and in a caring manner. Each and every member of our professional and support staff is dedicated to this ideal - physicians, nurses, technicians and support personnel. The commitment to deliver services that revolve around our patients is central to our care practices and philosophies. Integrated care teams focus their efforts to ensure that evidence-based, patient-centered approaches are consistently implemented to maximize patient health, self-efficacy, and self-management.The role of a Certified Clinical Medical Assistant is to provide care to patients/significant others via direct and/or telephone contact, following established standards and practices. S/he coordinates with other members of the care team to ensure seamless care delivery, maximal coordination of efforts, and active patient participation in planning and care. Assists physician or other provider with clinical procedures.Performance Expectations:Clinical Knowledge and SkillsDemonstrates clinical competence in the direct care of patients in established area(s) of practice, and assisting MDs with proceduresPerforms clinical duties within scope of practice complying with the accepted CareMount Medical and/or individual department standards, policies, and protocolsDemonstrates a proactive approach to patient care, focusing on addressing each patient's individual and family needs at the time of service; communicates identified needs in a timely mannerDirects and/or escorts patients to exam rooms in a timely mannerDemonstrated clinical competence when assisting physician/mid-level healthcare professional and/or nurse during exams and office diagnostic procedures/treatmentsPerforms authorized procedures competently (i.e. vital signs, vision screening, selected laboratory tests) as directed by physician or nurse in clinical practice areaSeeks validation/guidance from physicians, mid-level healthcare professional and/or nurse when necessaryPrepares e-prescriptions for processing to pharmacies when instructed to do so by physician per CareMount Medical policyInspects, cleans/prepares and processes instruments/equipment according to manufacturers' or CareMount Medical guidelinesProcesses specimens for transport to laboratory, ensuring that specimens are properly labeled and appropriate orders have been placed in NextGenCommunicationCommunicates professionally in all situations and across all modalities (email, telephone, and EHR)Demonstrates effective communication strategies reflective of the needs of all patients, including those from vulnerable populationsActively participates in the care team to ensure that patient needs and preferences are incorporated into the comprehensive plan of careNotifies patients and reception staff promptly of unanticipated physician//mid-level healthcare professional delays or scheduling changesProvides reassurance to patients who are upset and/or in need of assistance or additional information.Answers telephone promptly and courteously and identifies self by name and department (and physician's office by physician's name, if appropriate)Effectively and efficiently evaluates patient phone calls and schedules same-day (work-in) appointments as per departmental or individual physician guidelinesFacilitates patient referrals and pre-certs as needed; communicates potential for additional care coordination with outside organizations and/or providers when identifiedSeeks resource and support from physicians, other clinical staff and Patient Care Manager as necessaryOrganizational SkillsDemonstrates ability to set priorities appropriately toward the achievement of a desired outcomeSets priorities effectively to ensure timely completion of assigned workRequests assistance as appropriate in order to complete assigned workTakes and leaves complete, appropriate and signed messages as neededEfficiently & effectively processes multiple and/or simultaneous tasksNotifies patients of amount of time needed to address or answer their requests or questions. Completes such requests as promptly as possible and/or notifies patient of anticipated (or unanticipated) delaysDocumentationDocuments in EHR all clinical information as directed (i.e. prescriptions/immunizations/VS/treatments/allergies per CareMount Medical/department protocol)Team DynamicsIdentifies problems and offers solutions to maintain the smooth functioning of the department & patient/personnel safetyOffers to assist others when work load permitsProvides support to professional & non-professional staffIs cooperative & open-minded in working in a team settingServes as an effective preceptor to new staff as assignedActively participates in departmental staff meetingsAssists Patient Care Manager when possible by taking on alternate assignments or responsibilities, working additional hours, or altering regularly scheduled hours, when necessaryProfessionalismDemonstrates accountability, sound judgment, & ethical behavior in all activitiesServes as a role model for professional conduct and professional practice(e.g., maintaining composure during times of increased stress)Maintains confidentiality of all information obtained from patient records and conversations with patients, physicians and other CareMount Medical personnelDemonstrates patient advocacyPrimary Responsibilities:Arrives to work on time or notifies Patient Care Manager or designee as soon as employee becomes aware that s/he will be absent or tardy, and/or as per individual department protocolMaintains an acceptable attendance record as per CareMount Medical policies and proceduresNotifies Patient Care Manager or designee whenever leaving CareMount Medical premises during scheduled work hoursAttends all mandatory CareMount Medical programs and in-servicesDresses according to CareMount Medical dress codeAssumes responsibility for reading, understanding, and complying with information contained in the current CareMount Medical Employee Handbook, CareMount Medical Clinical and/or Administrative Policy & Procedure Manuals, as applicableMaintains patient confidentiality under all circumstances, and follows all CareMount Medical policies regarding confidentialityAssists Patient Care Manager and/or designee, and/or other administrative personnel when possible by taking on alternate assignments or other responsibilities, working additional hours, or altering regularly scheduled hours, when necessary, for the efficient operation of CareMount MedicalYou'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Years of post-high school education can be substituted/is equivalent to years of experienceRequired Qualification:1+ years of clinical experience in a medical office/clinic or hospital setting, or graduate of an accredited Medical Assistant programPreferred Qualifications:Graduate of an accredited Medical Assistant program with 1+ years of recent experience as a Medical AssistantCurrent certification as a medical assistant or eligible for certificationCurrent CPR/BLS certificationAbility to obtain certification through the CMM M.A exam course if not yet certified at time of employmentTypical Physical Demands:Requires full range of body motion including moving and lifting patients, manual and finger dexterity and eye-hand coordinationRequires sitting and/or standing for extended periods of timeOccasionally exerts up to 100 pounds of force, such as assisting patients in arising from the exam table, pushing patients in wheelchairs, or assisting patients into/out of wheelchairsRequires corrected vision and hearing to normal range. May require occasional lifting and carrying office suppliesNew York Residents Only: The hourly range for New York residents is $16.00 to $23.13 per hour. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.