Teladoc Health is a global, whole person care company made up of a diverse community of people dedicated to transforming the healthcare experience. As an employee, you're empowered to show up every day as your most authentic self and be a part of something bigger – thriving both personally and professionally. Together, let's empower people everywhere to live their healthiest lives.The OpportunityThe Medical Assistant works to ensure the highest quality virtual care experience for our members and clinical team. In conjunction with other clinicians, the Medical Assistant contributes to products and services that relate to the delivery of efficient virtual care to Teladoc Health members.ResponsibilitiesAdministrative Duties include:Reviewing intake records for completenessTransfer information to Electronic Health Record (EHR)Scheduling appointmentsAssessing video readinessCommunication with other health care team membersCommunication with membersMaintain health information in compliance with corporate and federal regulationsOthers duties as assignedClinical Duties include:Taking full history including medicationsDocumenting biometric screeningsIdentify preventative measures neededEHR chart preparation prior to visitAssist nursing staff in preparing care plansOther duties as assignedCandidate ProfileCustomer service experience requiredEHR experience preferredVideo conferencing experience preferredProficient computer skills, specifically with Microsoft softwareStrong time management skillsAbility to effectively manage multiple, competing prioritiesExcellent verbal and written communication skillsAbility to work independently and as part of a high performing teamAbility to thrive in fast-paced work environment in a growing companyEducation RequirementsMedical Assistant Certification requiredHigh school diploma required, 2+ years of college preferred2+ years Medical Assistant ExperienceLPN/LVN, Nursing Student training helpfulThe base salary range for this position is$20.00-22.00 per hour.In addition to a base salary, this position is eligible for a performance bonus and benefits (subject to eligibility requirements) listed here:Teladoc Health Benefits 2023.Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications.This information is applicable for all full-time positions.Why Join Teladoc Health?A New Category in Healthcare:Teladoc Health is transforming the healthcare experience and empowering people everywhere to live healthier lives.Our Work Truly Matters: Recognized as the world leader in whole-person virtual care, Teladoc Health uses proprietary health signals and personalized interactions to drive better health outcomes across the full continuum of care, at every stage in a person's health journey.Make an Impact:In more than 175 countries and ranked Best in KLAS for Virtual Care Platforms in 2020, Teladoc Health leverages more than a decade of expertise and data-driven insights to meet the growing virtual care needs of consumers and healthcare professionals.Focus on PEOPLE:Teladoc Health has been recognized as a top employerby numerous media and professional organizations. Talented, passionate individuals make the difference, in this fast-moving, collaborative, and inspiring environment.Diversity and Inclusion:At Teladoc Health we believe that personal and professional diversity is the key to innovation. We hire based solely on your strengths and qualifications, and the way in which those strengths can directly contribute to your success in your new position.Growth and Innovation:We've already made healthcare yet remain on the threshold of very big things. Come grow with us and support our mission to make a tangible difference in the lives of our Members.As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status or pregnancy.Teladoc Health respects your privacy and is committed to maintaining the confidentiality and security of your personal information. In furtherance of your employment relationship with Teladoc Health, we collect personal information responsibly and in accordance with applicable data privacy laws, including but not limited to, the California Consumer Privacy Act (CCPA). Personal information is defined as: Any information or set of information relating to you, including (a) all information that identifies you or could reasonably be used to identify you, and (b) all information that any applicable law treats as personal information. Teladoc Health's Notice of Privacy Practices for U.S. Employees' Personal information is availableat this link.
