PrimeCARE Marketing Coordinator Job Description The Marketing Coordinator is expected to work as an integral part of the PrimeCARE team, helping to provide administrative aid focused on building and promoting PrimeCARE's services in conjunction with its vision. The following are the responsibilities, requirements, and expectations of a PrimeCARE Marketing Coordinator: Responsibilities Job-Specific Duties Maintain correspondence with the general public in regard to public relationsTake photographs, videos, create posters, handouts, printable content, billboards, etcCommunicate with PrimeCARE leadership amongst clinics to align goals, schedule eventsOrganize and set up PrimeCARE marketing events throughout the communityManagement of marketing associated vendorsOversee digital media platforms including PrimeCARE's website and social media accountsCreate comprehensive marking campaigns directed towards promoting PrimeCARE's servicesMaintain a positive relationship with PrimeCARE partner clinicsManage patient satisfaction survey processes and respond to requests in a timely mannerGarner feedback and ideas to better the patient experience at PrimeCAREWork with clinic staff to create patient educational materialsAbide by strict HIPAA regulations when in the clinicManage marketing budget appropriately (if applicable) Set others up for Success Anticipate, listen, and respond to customer needs in a courteous, tactful, manner Follow up and provide feedback in a timely and respectful mannerDemonstrate conservation and responsible use of resources; treat property with respectMaintain composure, great attitude, and moral integrity under pressureCommunicate effectively and work cooperatively with team members, vendors, and patientsPresent a positive image of PCMC through professional appearance and behavior Inspire Others: Don't just bring your best game, bring others' best games Follow up and provide feedback in a timely and respectful mannerDemonstrate conservation and responsible use of resources; treat property with respectMaintain composure, great attitude, and moral integrity under pressureCommunicate effectively and work cooperatively with team members, vendors, and patientsPresent a positive image of PCMC through professional appearance and behavior Take initiative: Action is better than inaction; see a problem, do something about it – we trust you Follow up and provide feedback in a timely and respectful mannerDemonstrate conservation and responsible use of resources; treat property with respectMaintain composure, great attitude, and moral integrity under pressureCommunicate effectively and work cooperatively with team members, vendors, and patientsPresent a positive image of PCMC through professional appearance and behavior Innovate: Bring ideas, embrace change Follow up and provide feedback in a timely and respectful mannerDemonstrate conservation and responsible use of resources; treat property with respectMaintain composure, great attitude, and moral integrity under pressureCommunicate effectively and work cooperatively with team members, vendors, and patientsPresent a positive image of PCMC through professional appearance and behavior Other duties as needed or required Requirements High school diploma or equivalent2+ years' experience in marketing related roleExcellent customer service skillsOutstanding communication skillsAbility to read, write, and speak English according to proper grammar rulesPatience, sound judgment, and discretion in dealing with confidential informationOrganization and multitasking skillsExperience with computer data entry Working hours/schedule requirements Clinic Hours: 8 AM – 5 PM Monday - FridayPT: Work up to a maximum of 30 hours per week.Occasional travel may be required Preferred: Knowledge of EHR systemsExperience in a clinic/hospital setting or similar positionKnowledge of medical terminology, regulations, and medical office proceduresKnowledge/Experience in photography and videographyKnowledge/Experience in design platforms/software (Microsoft Publisher, Adobe Illustrator, Canva, etc) Working Conditions & Physical Requirements While performing the responsibilities of the job, these work environment characteristics are representative of the environment the job holder will encounter:
Low traffic work area, moderate level of patient and employee interactionEmployees are strongly encouraged to attend non-mandatory company events for marketing and team-buildingTravel may occasionally be required to attend meetings or to cover for teammates at other locations (generally, at other PrimeCARE clinic locations)Attendance will be required at staff meetings on a monthly basis outside of regular working hours (generally, early morning)Employees will rarely be asked to lift anything above 25lbsVision abilities required to perform this job include close vision and peripheral visionMajority of time may be spent sitting at a computer, using hands and fingers to perform job tasks; some reaching is required; many job functions require repetitive motionEmployees will be required to process, remember, and comply with changes in processes and protocols with or without warningEmployee will be required to speak to and listen to othersVery occasional exposure to moving mechanical parts (i.e., toner cartridge replacement, etc.)Limited risk of occupational exposure to blood-borne pathogens and other potentially infectious materialsQuiet to moderate noise levels from electronic/machine, telephone, and vocal noiseReasonable accommodations may be made to enable people with disabilities to perform the essential functions of the job This job has no supervisory responsibilities. Employees in this position will report to the department Manager. Supervision is minimal to moderate and employees are expected to help each other comply with policies and procedures.
