Market Lead

On-Site Qualifications:
The Market Lead is responsible for all aspects of the Manpower client experience, ensuring profitable growth of existing accounts and quality and continuous improvement of delivery processes. This role works closely with the Market Manager to drive market sales results, train recruiters and support branch operations.
Accountabilities
Results & Strategy
Grow revenue across portfolio of established client accounts. Create strategies and tactics required to effectively execute against plans to drive account growth and efficiencies. Build relationships with existing client contacts and grow new relationships within established client base. Support market strategy & performance in collaboration with Market Manager and Convenience Sales teams.
People Leadership
Support Market Manager in branch operations and ensure exceptional market results and delighting clients, associate and candidates. Oversee quality of delivery and service team and mitigate risks to account health and client satisfaction. Coach and train recruiters on recruiting best practices, processes and technologies.
Client & Candidate
Expand relationships within clients and pursue opportunities to grow relationship within existing clients. Works directly with clients and associates to drive loyalty. Point of escalation for all risks to client satisfaction.
Thought Leadership
Subject matter expert on client industry and business, looked to for World of Work expertise. Offer customized workforce solutions to clients by collaborating across teams/brands to leverage the full suite of ManpowerGroup solutions.