Market Access Operations Analyst

Job summary
Market Access Operations Analyst responsible for administrative management of customer service functions and assisting with contracts management, data management, and reporting
Job seniority: mid-to-senior level
Responsibilities
• Liaison with internal departments on customer issues• Manage administrative aspects of customer service, market access, and commercial operations• Process pharmaceutical product orders and returns/credits• Address and triage product inquiries, complaints, and adverse events• Facilitate sales and manage product inventory• Maintain and distribute customer master data files and pricing data files• Compile and report pharmaceutical sales data• Assist in internal and external audits• Process vendor and customer deliverables• Compile and maintain contract-related information• Manage Medicare Coverage Gap Discount Program activity• Manage product data agreements and assist with business review reporting
Requirements
• Bachelor's degree preferred• Prior management of pharmaceutical sales and contracting processes• Exposure to national accounts and government purchasing programs a plus
Benefits
• 401K plan, medical, vision, life and dental insurance, pet insurance, STD and LTD, paid holidays, 3 weeks PTO, tuition assistance