McGee Air Services is looking for a detail-oriented Station Training Manager to lead our best-in-class training team for our San Francisco - Bay Area Stations. The pay band for this role is $76,861 - $115,291 The Hiring Target for this role is $87,500 - $97,500 The Manager Station Training (Bay Area) will be responsible for ensuring the education and preparation of our staff in baggage handling procedures. You will also guide our station training staff to create a consistent, world class training experience. We're looking for an ambitious, organized and highly efficient expert with previous experience in oversight of the training function.
Key Responsibilities Monitor and evaluate training programs effectiveness with an eye toward continuous improvement Assess employees' skills, and performance, creating improvement plans as necessary Develop and deploy training BDP's, including trainer certifications, records management in the LMS, tracking, and training guidelines required by industry partners
Lead and mentor a team of trainers and coaches ensuring consistency with training content and experience for both classroom and on-the-job training Ensure training is compliant with company policies and all regulations of federal, state, and local airport authorities Demonstrate and maintain open and honest communication, creating an inclusive, engaging, and high-performance culture that demonstrates McGee's values Collaborate with station leadership on special projects Develop station-specific training as needed, in collaboration with the Training Content Specialists or SMEs Partner with the Corporate Training Team, Recruiting, and Onboarding to ensure a smooth and robust pipeline from hiring through training Partner with Safety to include current safety initiatives in all training efforts, reviewing performance data to identify gaps in training Other duties as assigned Qualifications & Skills Two years of training oversight/management experience required Previous supervisory experience effectively coaching and mentoring teams required Proficiency with Microsoft Office applications and online research tools required Proven experience in designing and executing successful training programs preferred Familiarity with Learning Management Systems preferred Excellent interpersonal and communication skills Ability to multi-task, organize, and prioritize effectively in a fast-paced, highly fluid environment Team-oriented and flexible in approach to change and type of work assigned Passion for customer service and high expectations for quality and accuracy Strong writing and record keeping ability for reports and training High school diploma or equivalent required; BS in education or relevant field preferred Must be at least 18 years of age Must be authorized to work in the U.S. CULTURE :?McGee Air Services is an entrepreneurial venture with a mindset of delivering incredible service. We are flexible, adaptable, resourceful, collaborative, and inclusive.
McGee Air Services does not tolerate discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital status, disability, protected veteran status, genetic information, or any other basis protected by applicable law. Employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants are also protected by law.
Equal Opportunity Employer/Veterans/Disabled
McGee? Air Services- An Alaska Airlines Company Job Posted by ApplicantPro
