Overview CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. & from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.
Responsibilities The Manager, Revenue Cycle oversees the processes and systems related to the revenue cycle to maximize charge capture and reimbursements of assigned regional/business entity practices. This includes providing operational oversight for the patient revenue cycle and registration functions for the assigned region/business entity. Ensures high quality service experiences are provided in the areas of patient revenue cycle and registration. A brief, three to five-line summary of the essential key job responsibilities listed below.
1.1 Ensures all practice staff are appropriately trained on systems that support revenue cycles processes. Coordinates with the training departments to provide process training, education and development to leaders and staff as needed.
1.2 Coordinates systems changes and upgrades with practice management and ensures procedural changes are implemented and functioning.
2 Essential Job Function, includes but is not limited to: Leads, directs and influences the quality of registration, admitting, and/or patient financial services functions and staff for the assigned region/business entity, in order to ensure quality financial data.
2.1 Works collaboratively with other region/business entity leadership, as well as practice management leadership.
2.2 Develops work goals and objectives or assigned staff, in accordance and alignment with company goals; provides measures and feedback, leadership and motivation for staff achievement of departmental goals.
2.3 Works with analytical staff to develop operational and financial reports related to revenue cycle processes. Provides analysis of monthly practice performance.
2.4 Coordinates with regional/business entity compliance and training staff to ensure revenue cycle processes support compliance needs.
3 Essential Job Function includes but is not limited to: Monitors and troubleshoots issues related to revenue cycle processes and coordinates regional/business entity resources required to resolve issues.
3.1 Identifies and implements opportunities to improve the revenue cycle for greater reimbursement. This may include, but is not limited to, organizing the modification of existing processes to gain efficiencies, working with training departments to educate staff on appropriate processes to reduce errors, and coordinating with practice management to ensure understanding of process flow.
3.2 Serves as a subject matter expert to regional/business entity leadership and staff to address issues and questions related to the revenue cycle.
Qualifications Required Education and Experience
Required: 5 years of experience working with physician practice revenue cycles in physician practice management; prior leadership or supervisory experience.
Required: Bachelor's Degree required or combination of work experience and education.
Preferred Education and Experience Preferred:
10+ years of revenue cycle management experience preferred. Supervisory experience preferred. Required Minimum Knowledge, Skills, Abilities and Training
Requires demonstrated ability to recognize opportunities for creating operational efficiencies. Requires excellent written and oral communication skills, as well as effective human relations skills for building and maintaining a working relationship with all levels of staff, physicians, and other contacts.
Must possess a strong knowledge and understanding of financial processes and reporting.
