JOB SUMMARY
TheManager, Product Managementwill be responsible for defining and launching a leading product development process (from ideation to successful product launch) to be used by all lines of business. This role will assume leadership in ad hoc cross-functional team building and input gathering and will be at the center of a fast paced, highly visible effort. The role will operate in a highly matrixed environment with numerous key stakeholders.
MAJOR DUTIES AND RESPONSIBILITIES Actively and consistently support all efforts to simplify and enhance the customer experience.
Deeply understand industry best practices in product development process specific to the Cable or telecommunications space and translate appropriate steps for unique organization and market position.
Translate high level process goals into specific sub-processes with appropriate documentation by collaborative information gathering.
Develop communication plan for stakeholders and process participants.
Proactively identify analysis to support the effort and conduct with deep analytics when appropriate while maintaining an eye toward the bigger picture.
Support the development and communication of Product Strategies dependent on new services/features to drive financial results.
Work with engineering, product management peers, marketing stakeholders and key market areas on implementing strategy.
Lead content and product launches and enhancements of products in the two Charter Operating Units to include working with Corporate Engineering, Corporate and Field Marketing and Field Engineering.
REQUIRED QUALIFICATIONS Skills/Abilities and Knowledge
Ability to read, write, speak and understand English
Ability to learn from a new environment and make an impact quickly
Ability to manage and foster change
Ability to lead large, cross-functional teams in order to achieve business goals and results
Ability to listen to multiple points of view and synthesize against goals for recommendations
Ability to plan, prioritize and organize effectively and independently
Ability to handle multiple projects and tasks
Ability to make decisions and solve problems while working under pressure
Ability to show judgment and initiative and to accomplish job duties
Ability to analyze and interpret data and synthesize recommendations
Ability to communicate with all levels of management and company personnel
Ability to communicate verbally and in writing in a clear and straightforward manner
Ability to use personal computer and software applications (i.e. word processing, spreadsheet, etc.)
Proficiency with Word, Excel, PowerPoint
Effective organizational and office management skills
Effective cognitive and communication skills
Effective analytical skills
Effective business sense and sense of urgency to achieve business results
Education Undergraduate degree required
Related Work Experience Product Development Process -3-5 yearsRelated industry experience (Cable, Telecommunications, Software/Online Services) -3-5 years
PREFERRED QUALIFICATIONS Education
MBA
Technical degree related to the telecommunications field or operational/process optimization
Related Work Experience
Product Management and/or Product Development Experience Required, preferably in Cable, Telecommunications, Software or Web Services
Management or leadership experience -2+ years
WORKING CONDITIONS Office environment
Limited Travel
MPD********
Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensivepay and benefits ( package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know UsCharter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you're joining a strong community of more than 101,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most.Watch this video to learn more. (
Who You Are Matters HereWe're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.Learn about our inclusive culture. (
