JOB SUMMARY Responsible for development and implementation of programs and strategies that maximize the Company's market-share through the acquisition, retention and growth of Spectrum Community Solutions (SCS) business. This position directs and manages Account Executives and Sr. Account Executives. This position will also identify opportunities for SCS acquisitions and win-backs.
MAJOR DUTIES AND RESPONSIBILITIES Actively and consistently support all efforts to simplify and enhance the customer experience
Responsible for meeting and exceeding budgeted sales goals and quota
Supervise a Team of SCS Account Executives and Sr. Account Executives
Oversee the monitoring and tracking of SCS new-build projects using a variety of management reports and tools
Coordinate and communicate SCS activities with designated leadership and stakeholders to maximize SCS investments and revenues
Analyze market conditions and manage portfolios for all SCS Account Executives and Sr. Account Executives
Manage and monitor functions relative to staff including selection, training, development, performance evaluation, discipline, termination and salary/status change recommendations
Responsible for the oversight of the SCS Account Executive and Sr. Account Executive commission plan, compliance and achievement to plan.
Work with Sales Operations team to ensure that contract administration is being maintained in accordance with company objectives. Work closely with the legal team on all SCS contracts to ensure compliance and maximize return on investment.
Develop and implement programs and strategies designed to improve upon and support the Company image and reputation with property owners in the interest of building long-term business relationships
Respond to competitive threats and work with Legal on all violations of exclusive rights
Perform public relations and liaison functions with homebuilder's associations, multi-family housing groups and county/city building agencies
Lead and participate in succession planning.
Adhere to industry specific local, state, and federal regulations, as applicable.
Know, understand and follow Company policy
Perform other duties as requested by supervisor.
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REQUIRED QUALIFICATIONS Required Skills/Abilities and Knowledge Ability to read, write, speak and understand English Demonstrated leadership qualities
Ability to use automated reporting and analysis applications
Advanced knowledge of Company products and services
Required Education Bachelor's Degree in business or related field, or equivalent work experience
Required Related Work Experience and Number of Years Sales Management experience - 7+
Project Management experience - 5+
PREFERRED QUALIFICATIONS Preferred Related Work Experience and Number of Years Industry related experience preferred
Experience in residential property management, or real estate development a plus
WORKING CONDITIONS Office environment
Travel as required may be up to 25%
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A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you're joining a strong community of more than 100,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more. Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
