Manager, Clinical Engineering

Company Description
When you come to the University of Maryland St. Joseph Medical Center, you're coming to more than simply a beautiful 37-acre, 218-bed suburban Baltimore, Maryland campus. You're embarking on a professional journey that encourages opportunities, values a team atmosphere, and makes convenience and flexibility a priority. Joining our team of healthcare professionals means you'll be contributing to a locally and nationally recognized institution. UM St. Joseph has been recognized by The Leapfrog Group as a grade 'A' hospital and by U.S. News & World Report as #3 in both the state and Baltimore Metro area, making UM St. Joseph the highest-ranking community hospital in Maryland. In addition, we've been consistently recognized as a top employer by Baltimore magazine.
Job Description
Job Summary
The Manager, Clinical Engineering oversees the operations of the Clinical Engineering Department for the purpose of providing a quality, cost effective program that meets or exceeds the quality and financial expectations of the customer and SJMC's Clinical Engineering Program. This position is responsible for providing an aggressive clinical engineering program that lowers annual maintenance cost, increases equipment life cycles, and above all, provides the highest level of customer service. This position provides technology assessments, purchasing assistance, and equipment safety and life cycle management.
MANAGER, CLINICAL ENGINEERING
DEVELOPS AND MAINTAINS A COMPREHENSIVE CLINICAL ENGINEERING PROGRAM AND STAFF:
* Adheres to all CMS and The Joint Commission guidelines and maintains all documentation in accordance with those guidelines. Manages and oversees technical personnel recruitment, training and development. This includes holding all necessary staff meetings; training technical staff; providing written measurable objectives; coordinating vacation, sick days etc.; and performing midyear and annual performance evaluations. Able to motivate and mentor staff to perform at high levels of expertise and productivity. Able to develop and maintain relationships with a variety of types of positions and individuals. Grows the program by gaining the confidence of clinical department heads and maintaining positive relationships. Provides professional team and personal growth that meets the needs of the customer and employees. Networks with peers to gain innovative ideas and sourcing of information.
ENSURES FINANCIAL PERFORMANCE OF DEPARTMENT:
* Attains all expense budgets and cost containment targets, ensuring that expenditure authority and level are adhered to. Forwards in a timely manner, all appropriate PO's, invoices and financial details to the appropriate sources. Conducts regular department head visits and meetings to review performance of the Clinical Engineering Program. Maintains PM/CM completion at or above contract obligation. Actively involved in capital asset planning, purchasing, etc. Distributes comment cards twice a year with appropriate results.
OVERSEE OPERATIONS OF CLINICAL ENGINEERING DEPARTMENT:
* Conduct quarterly department head visits and meetings. Ensures that client reports are delivered in a timely manner. Provides a working environment that meets all OSHA guidelines. Completes and maintains all performance indicators at or above program targets. Able to make effective, timely decisions based on sound judgment, data and experience, considering implications and consequences. Participates in committees as assigned. On-call can be optioned and other job duties as assigned.
Working Environment
* General environment: Works in a well-lighted, air-conditioned area, with moderate noise levels.
* May be exposed to dust/particulate matter.
* May be required to change from one task to another of different nature without loss of efficiency or composure.
* May be scheduled as needed, including overtime/on-call.
* Periods of high stress and fluctuating workloads may occur.
* Some local travel may be required.
Organizational Expectations
* Adheres to and exhibits our core values: Reverence: Having a profound spirit of awe and respect for all creation, shaping relationships to self, to one another and to God and acknowledging that we hold in trust all that has been given to us. Integrity: Moral wholeness, soundness, uprightness, honesty and sincerity as a basis of trustworthiness. Compassion: Feeling with others, being one with others in their sorrows and joys, rooted in the sense of solidarity as members of the human community. Excellence: Outstanding achievement, merit, virtue; continually surpassing standards to achieve/maintain quality.
* Attends staff meetings and completes mandatory in-services, requirements and competency evaluations on time.
* Compliance: Identifies potential areas of compliance vulnerability and risk; develops and implements corrective action plans for resolution of problematic issues and provides general guidance on how to avoid or deal with similar situations in the future. Collaborates with other departments to direct compliance issues to appropriate existing channels for investigation and resolutions. Ensures staff receive introductory and ongoing training on a timely basis. Ensures staff comprehend and understand how the training they receive applies to their role/ unit/ department. Ensures employees are aware how to appropriately report compliance concerns without fear of retaliation. Participates in all training and education on a timely basis.
* Leadership Values - Accountability: Focuses on results and desired outcomes setting a climate of achievement. Holds others accountable for goal attainment.
* Leadership Values - Change Leadership: Accurately assesses the potential barriers and resources necessary for change. Challenges the status quo, and takes personal ownership for leading change that enhances the organization.
* Leadership Values - Coaching and Developing Others: Fosters professional and personal development. Nurtures individual strengths and abilities to develop employee skill sets.
* Leadership Values - Collaboration and Teamwork: Builds teamwork and participation. Works together to bring out the best in everyone. Provides useful, caring feedback for growth to team.
* Leadership Values - Innovation: Incorporates new methods or approaches to solving problems. Cultivates alternative viewpoints.
* Leadership Values - Inspirational Leadership: Articulates a compelling vision that promotes the goals that need to be attained and metrics for success. Builds commitment to healing ministry.
* Leadership Values - Integrity and Spirituality: Is open and honest in all interactions. Acts with moral wholeness, soundness and truthfulness.
* Leadership Values - Managing Performance Outcomes: Sets clear performance expectations and associates celebration and rewards. Builds a high performance group with a focus on excellence and achievement orientation.
* Maintains current knowledge in present areas of responsibility (i.e., self education, attends ongoing educational programs).
* Works collaboratively and supports efforts of team members. Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community.
Qualifications
Education
* 2 years / associate degree (Required)
* 4 year / Bachelor's Degree (Preferred)
Certification / Licensure / Registration
Not Applicable - No Certification and Licensure Requirements required or preferred
Experience and Skills
* 5 years' experience as a Senior/Lead Technician and/or Manager in a Clinical Engineering Setting (Required)
Required Skills:
* Must have Financial Management Skills with the Ability to calculate figures/amounts and prepare, analyze and present budgets.
* Excellent Computer Skills, proficient in Microsoft Office, Outlook and TMS Four Rivers Software. Excellent Communication Skills.
* Excellent Interpersonal Skills, Excellent Organizational Skills.
* Strong Analytical Skills with ability to make accurate decisions.
* Excellent Customer Service Skills.
Physical Requirements and Physical Demands
* Adequate hearing to perform job duties in person and over the telephone. Hears alarms/telephone/tape recorder/normal speaking voice.
* Must be able to accurately document pertinent information either by writing or typing.
* Must be able to communicate clearly in person and over the telephone.
* Must be able to distinguish colors.
* Must be able to perform repetitive tasks/motion.
* Must have good manual dexterity.
* Visual acuity adequate to perform job duties, including reading information from printed sources and computer screens.
* Balancing: Occasionally within shift (1-33%)
* Bending: Frequently within shift (34-66%)
* Climbing: Occasionally within shift (1-33%)
* Crawling: Occasionally within shift (1-33%)
* Crouching: Occasionally within shift (1-33%)
* Kneeling: Occasionally within shift (1-33%)
* Lift above shoulders/head: Occasionally within shift (1-33%)
* Lift from floor level up: Occasionally within shift (1-33%)
* Lift from waist level up: Occasionally within shift (1-33%)
* Lifting 10 lbs. maximum and occasionally lifting and/or carrying articles: Occasionally within shift (1-33%)
* Lifting 20 lbs. maximum and frequent lifting and/or carrying of objects weighing up to 10 lbs: Occasionally within shift (1-33%)
* Pulling with force: Occasionally within shift (1-33%)
* Reaching above head: Occasionally within shift (1-33%)
* Reaching above shoulder: Occasionally within shift (1-33%)
* Sitting: Frequently within shift (34-66%)
* Squatting: Frequently within shift (34-66%)
* Standing: Frequently within shift (34-66%)
* Walking: Frequently within shift (34-66%)
Additional Information
All your information will be kept confidential according to EEO guidelines.