Company Description We are AIR Communities, one of the country's largest owners and operators of apartment communities, managing high-quality properties in most major markets! At AIR, we're passionate about what we do, both inside and outside of work. Our culture goes beyond our high-performing team; it also influences and enhances relationships with our residents and the communities we serve. We believe in doing whatever it takes to make our residents feel at home.If you are a hardworking, customer-focused professional, who takes pride in your work and has an eye for detail, we want you on our team!Job DescriptionOur Service Team is crucial to AIR Communities, and we show our appreciation by offering Service Techs a 50% rent discount to live onsite. Say goodbye to commuting, save time, gas money, and mileage while spending more time with family. Enjoy calling the community you maintain home.You will work at The Residences at Capital Crescent Trail, our 260-unit apartment community located in Bethesda, MD! Check it out here: www.livecapitalcrescenttrail.comResponsibilities:Provide exceptional service to residents and team members.Perform resident-requested repairs and services independently (e.g., HVAC troubleshooting, complex plumbing installations/repairs, electrical component troubleshooting/replacement, household appliance installations/repairs/replacements).May provide technical guidance and training to lower-level Service Technicians and support their technical skill development. (depending on the level you are hired for)May assist in vendor quality management. (depending on the level you are hired for)Qualifications0-3+ years of maintenance experience, preferably in a facilities or building environment OR equivalent certification/educationReceiving an education/training in, knowledgeable in, OR skills in the following trades: plumbing, electrical, appliances, HVAC, etc. (job title and pay will reflect your skills and experience)Positive attitude with a willingness to learnDesire to grow professionally.As an AIR Service Technician, you'll need:Reliable transportationFlexibility to work evenings, weekends, 7-day weeks (as needed), and on-call shifts (at least one week per month) based on community needs and seasonalityPhysical capability to move heavy equipment and machineryProficiency in reading, writing, and speaking English.Top AIR Service Technicians are:Tech-savvyMechanically skilledCustomer-focusedHighly organizedExpert troubleshootersTeam playersDetail-oriented experts.Additional InformationAIR offers attractive compensation packages that reward performance at the individual, team, and company levels. We start with a competitive base salary, bonuses, and benefit options topped off with:Expected pay rate of $15.00 – $24.00 per hour. You will be provided a pay rate that is in line with your skills and experience as they relate to the requirements of the job.Technicians who excel can earn up to $1,500 in quarterly Customer Service Satisfaction bonuses.50% rent discount available at any AIR Community.Medical, dental, vision, and life insurance options, HSA/FSA plans, short and long-term disability paid by the company.401(K), Employee Stock Purchase Plans, tuition assistance program, commuter benefits, and pet insurance.Paid time off including vacation, holidays, and sick time.Up to 100% reimbursement for job-related certifications and licenses.Paid parental leave of up to 16 weeks.Consumer discounts on various products and services.15 hours of paid time annually for community service.Opportunities for professional development and career growth.Candidates extended an offer will be required to undergo a four-panel drug screening that excludes marijuana testing.
