Maintenance Dispatcher (On Site) Location North Charleston, SC : Job opening : Maintenance Dispatcher Location: Charleston, SC Primary Responsibilities: The Maintenance Dispatcher is primarily responsible for daily communication with customers for inquiries or requests pertaining to Maintenance work orders.
Skills & Competencies: Experience in a call center environment. Strong written and verbal communication skills. Ability to multi-task in a fast-paced, high-call volume work environment. Ability to prove critical thinking and problem-solving concepts. Ability to be courteous in difficult situations Intermediate knowledge of Word, Excel, and PowerPoint; advanced preferred. Detail-oriented, with the ability to produce high-quality work in a deadline-oriented environment and an ability to multitask. Qualifications: High School Diploma or equivalent. 2+ years experience in managing technicians and dealing with vendors. Non-Manager, one to two years related experience and/or training; or equivalent combination of education and experience. Essential Job Functions: Review every day the work orders inputted by our tenants. Ensure we have all the necessary information to assess the problem and dispatch accordingly. Follow up with tenants to warranty all required information is sent to the technician or vendor to perform the job Responsible for scheduling work orders which have been submitted by Maymont Homes tenants. Dispatching the scheduled work request to the Maymont Homes Maintenance Technicians, and outside vendors. Responsible for following up with the Maintenance Technicians, and vendors to ensure that scheduled tasks have been completed on the scheduled date & time. Working knowledge of Microsoft Outlook and Excel. Physical Requirements: Experience working in a professional office setting, including the flexibility to work weekends, and holidays, based on business needs Must be able to work effectively and cheerfully in an environment that may be stressful due to adversarial situations resulting from the proper performance of duties. Must have finger dexterity for typing/using a keyboard. Why work for Maymont Homes? Our Mission - "We Positively Impact the Lives in the Communities We Serve". We do this through the work we do and the volunteer efforts that the company sponsors. You can make a difference in your community while you work!
Outstanding benefits package - our benefits are provided by Brookfield and offer an immediate 5% match on the 401(k) plan, wellness credits that significantly reduce the employee cost for health care coverage, and up to 160 hours of PTO per year for full-time employees.
Huge parent company - support and backing from Brookfield Asset Management, one of the largest real estate asset management companies.
Career growth - with our plans for growth and expansion into new markets, there are many opportunities to move up within the company.
Equal Opportunity Employer ADA Compliant Job Type: Full-time
Pay: $19.00 per hour
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance Schedule:
8 hour shift Monday to Friday Experience:
Customer service: 1 year (Preferred) Maintenance: 1 year (Preferred) Work Location: In person
