Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.
Responsibilities: * Oversee the handling of all materials received in the Mail Center (receive, review, receipt, document, process, prepare, identify, separate, deliver, transport, etc.).
* Oversee the handling of delivery, pickup, and transport materials within, between, to, and from various departments.
* Inspect deliveries for suspicious or threatening items.
* Pickup outbound boxes and packages from internal customer locations.
* Ability to sort items into categories according to established methods.
* Prepare items for processing, shipment or transportation.
* Enter activity data in logs, software, maintain records.
* Ensure all safety procedures are followed at all times.
* Prepare and process outbound courier shipments using computer or service provider's equipment (such as FedEx).
* Ability to cross train on other roles within department; responsible for carrying out other duties as appropriate due to staff absences or at the discretion of management.
* Provide leadership to a team, less than 10 employees.
* Monitor and maintain supply inventory.
* Complete daily and monthly reports.
* Analyze staffing needs for increases or reductions.
* Analyze the workflow for cost avoidance and cost savings.
* Oversee a team of 4FTE and 1 LEAD.
* Oversee client requests for local buildings.
* Monitor staff training and work improvements.
* Other duties as assigned by the manager.
Qualifications: • 2 years or more of experience in an office environment.
• 2-3 years' experience with Microsoft Office Software (Word, Excel, Outlook).
• Strong work ethic; diplomatic; team and service oriented; builds strong working relationships.
• Exhibits superior verbal communication and phone skills.
• Exhibits exceptional customer service skills.
• Consistently demonstrates professional demeanor, appearance and attitude.
• Proven ability to remain calm under pressure; resilient.
• Sound judgment and problem-solving ability.
• Able to appropriately handle confidential and highly sensitive material.
• Demonstrated ability to be flexible and adapt to an ever-changing work environment.
• Assertive and resourceful; motivated; willing to ask questions and take initiative without direction.
• Must be able to lift 50 lbs.
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