We are on the lookout for a hardworking Luxury Delivery Associate to join our stellar team at Lucid Motors in Tysons, VA.
Growing your career as a Full Time Luxury Delivery Associate is an amazing opportunity to develop exceptional skills.
If you are strong in problem-solving, teamwork and have the right mindset for the job, then apply for the position of Luxury Delivery Associate at Lucid Motors today!
At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility.
We plan to lead in this new era of luxury electricity by returning to the fundamentals of great design – where every decision we make is in service of the individual and environment. Because when you are longer bound by convention, you are free to define your own experience.
Come work alongside some of the most accomplished minds in the industry. Beyond providing competitive salaries, we're providing a community for innovators who want to make an immediate and significant impact. If you are driven to create a better, more sustainable future, then this is the right place for you.
Lucid is building a brand. A post luxury brand centered around sustainability and the human experience. We're looking for inspiring and dynamic leaders to build Lucid with us. What this role entails: As a Delivery Associate, your primary responsibility will be to successfully articulate and deliver the Lucid brand and ownership experience to our customers. On the day that customers receive their vehicles, you will walk owners through all the key features and functions of their Lucid vehicle. Deliveries should be tailored to the owner's needs by asking the appropriate questions to deliver an exceptional customer-centric experience.
Who we are looking for: You are an enthusiastic and engaging quick learner with a fondness for providing memorable and enjoyable experiences. ?You will seek to understand the customer before delivery by connecting with the sales team and unpacking the customer journey to learn the preferences and customizations required. The Delivery Associate acts as a Lucid ambassador and drives personalized experiences on the day of delivery. The Delivery Associate is driven by achievement and thrives in an environment where goals are set and attained.
The team you will work with: The Delivery Associate will work closely with the delivery supervisor and the sales and service team. The Delivery Associate will typically work from a location that conducts both sales and service activities. We see this role as a key member of the delivery process and a loyalty driver for the Lucid brand.
The skillset we are looking for: 1+ years of customer-facing professional experience. Experience in luxury retail or hospitality environment preferred. Comfort with using Salesforce or equivalent CRM system. A Bachelor's degree or equivalent experience in business, sales, or related discipline. Ability to engage with all customers and members of the Lucid community in an authentic and courteous manner.? Demonstrates a passion and enthusiasm for Lucid products and technological advances. Ability to gauge customers' requirements and interests to deliver a personalized and relevant interaction.? Possesses strong relating skills including strong oral and written communication, empathy, and active listening ability. Ability to continually refine and adjust engagement approach to improve customer experiences through feedback and review of customer delivery outcomes. Ability to prioritize and schedule tasks independently that places the delivery experience at the center of their decision-making. Takes ownership and responsibility for studio assets, including high-value Lucid customer vehicles. Demonstrates a passion for electric vehicles and premium vehicle markets. Is responsible for introducing our customers to their vehicles and creating a memorable orientation experience.? Excellent interpersonal and organizational skills with the ability to relentlessly prioritize. Manages and overcomes customer feedback in a cordial and calm manner. Acts with urgency and champions excellence in all company objectives. Available to work weekends, evenings, nights, and holidays as needed. Ability to maintain a current Driver's license and obtain a DMV Salesperson License. Available to travel for on-boarding and training. Ability to present and maintain a clean driving record. Deliveries may occur both in Lucid facilities or at a remote location, so both local and overnight travel will be required up to 70%.? Physical requirements include the ability to twist, bend, squat, reach, and stand for extended periods of time with or without reasonable accommodation. At Lucid, we don't just welcome diversity - we celebrate it! Lucid Motors is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations.
Notice regarding COVID-19 vaccination requirement as a condition of gainful employment within the United States:
At Lucid, we prioritize the health and wellbeing of our employees, families, and friends above all else. In response to the novel Coronavirus and the increased transmissibility with recent variants, all new Lucid employees, whose jobs will be based in the United States, must provide original documentation confirming their status as having received the prescribed inoculation (doses) based on the manufacturer's guidelines on their first day of employment.
About Lucid Motors: Lucid Group, Inc. is an American electric vehicle manufacturer headquartered in Newark, California, United States. Lucid's other divisions include energy storage, and original equipment manufacturing. The company was founded in 2007. As of September 2021, its first car, Lucid Air, is in production with deliveries expected in October 2021.
Benefits of working as a Luxury Delivery Associate in Tysons, VA:
? Learning opportunities
? Advancement opportunities
? Attractive package
