The Training Manager will be an integral part of the Beemac Logistics team. This role will work to map out current client opportunities and identify opportunities for further account penetration and growth, while simultaneously training new sales hires on this process. They will be expected to lead the customer maintenance and organic growth of existing clients as well as be at the frontlines of leading training sessions each month. The ideal candidate will have previous experience in a customer-facing freight broker role.
Responsibilities: · Working with operations to ensure customers shipments are being picked up and delivered within agreed timeframes
· Mapping current and future business development and growth opportunities as well as prospect contacts in the CRM
· Responsible for meeting or exceeding monthly goals and enforcing set company KPI's on a daily and weekly basis
· Conducting client-facing presentations and reports to support the customer engagement process.
· Working with management to improve the sales training process
· Leading training sessions regarding prospecting and lead generation, starting and managing customer relationships, overcoming objections, etc. on a monthly schedule
· Remotely teaching new employees nationally and internationally
· Prepare educational material such as tutorials, videos, and presentations
· Actively assist in the growth and development of Beemac University
· Keep training programs vibrant and entertaining in order to engage employees and trainees
· Provide online and conference call training session for offsite employees
Position Requirements: · Bachelor's degree preferred
· Minimum of 2 years' experience in managing transportation needs of shippers
· Previous training/coaching experience within the transportation logistics industry preferred
· Fundamental understanding of carrier procurement practices and operational load movement processes
· Ability to simultaneously interface with all levels of internal and external teams while communicating effectively with the customer
· Ability to draw essential information out of customers to grow and develop business
· Extremely articulate in both written and oral formats. Must be a compelling public speaker
· Must have the ability to engage trainees in discussions during educational sessions
Required technical skills include: · Microsoft Office (Excel, PowerPoint, Word, MS Project)
· McLeod System Software (Preferred)
· Microsoft Teams
The Many Benefits of Beemac: Competitive Salary plus performance bonuses Health/Dental/Vision//LTD/Life & AD&D Paid Time Off and Paid Vacation Holidays 401(k), Safe Harbor program plus company matching Focused career development Beemac Accomplishments & Company Awards: Top 500 Largest For-Hire Carriers by Freight Waves 2023. Ranked 60th Top Freight Brokerage Firms in the U.S. by Transport Topics 2023. Ranked in the "Top 10" Flatbed/Heavy Specialized Carrier in the U.S. by Transport Topics 2023. Named in the 2023 Pittsburgh Business Times "Fast 50." Named a winner of the Pittsburgh Post-Gazette's "Top Workplaces 2023" Award. Ranked No. 2972 on the Inc. 5000 list 2023.
