Full job description The Logistics Operations Coordinator will primarily support the day-to-day transactions in Copeland's Transportation Management System (Oracle Transportation Management (OTM)). Key activities of this position include technical support, data review, analysis of shipment status entered in the system, as well as load planning. This individual will work closely with local operations, shippers (supplier and customers), as well as carriers to resolve logistics issues. Communication and escalation of these issues to local operations and program leaders in timely manner is required. Root cause analysis and issuance of corrective actions is necessary to continuously improve the logistics process. He/she must develop and understanding of Copeland Transportation Management programs, OTM systems and processes, as well as Copeland's freight payment operations. He/she must possess, sense of urgency, attention to detail, strong communication, analytical, and project management skills.
The position will also support other functional areas within the OTM such as Exception Management, and Audit Payment Operations as required.
AS A LOGISTICS OPERATIONS COORDINATOR, YOU WILL: Monitor status of orders and shipments entered the TMS system / OTM Diagnose and resolve order entry and shipment execution issues to ensure efficient transaction Reach out to stakeholders in the supply chain organization to resolve issues as needed Escalate issues internally and externally when needed to resolve issues Execute Copeland's transportation strategy Plan shipments to support Copeland's Cross Dock Network Manage spot bids as required. Support manual order entry Compliance with service level expectations for issue resolution Legal work authorization in the United States - Sponsorship will not be provided for this role Required Education, Experience, & Skills: BS Degree in Business or related field with at least 1-year professional experience Experience or familiarity with OTM or other Transportation Management Systems Experience managing US Domestic, Mexico Domestics, US/MX Cross Border Understands basic concepts of supply chain Comfortable interacting with staff across globally diverse businesses and multiple functional areas Strong computer and analytical skills. Microsoft Excel, Access, and PowerPoint Excellent interpersonal and communication skills (English – both verbal and written) Strong problem-solving skills Preferred Education, Experience, & Skills: Supply chain; logistics; or transportation industry experience Experience with Oracle Transportation Management (OTM) Additional experience with international shipments (Ocean, Air) including forwarding and customs clearance Our Commitment to Our People Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That's why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.
Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally.
Flexible and competitive benefits plans offer the right options to meet your individual/family needs: medical insurance plans, dental and vision coverage, 401(k), tuition reimbursement, and more. We provide employees with flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
Together, we have the opportunity – and the power – to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team!
Our Commitment to Diversity, Equity & Inclusion At Copeland, we believe having a diverse, equitable and inclusive environment is critical to our success. We are committed to creating a culture where every employee feels welcomed, heard, respected, and valued for their experiences, ideas, perspectives and expertise. Ultimately, our diverse and inclusive culture is the key to driving industry-leading innovation, better serving our customers and making a positive impact in the communities where we live.
Work Authorization Copeland will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1 with OPT or CPT, H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Equal Opportunity Employer Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
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About Copeland We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.
Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!
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