Are you an experienced brokerage operator looking to make a significant impact in a rapidly expanding company with abundant growth opportunities? Join our team at QFL as a Customer Development Representative (CDR) and be at the forefront of securing freight shipments from our valued customers. As a key player in our Development Division, you will thrive in a dynamic role that involves converting customer load offers into successful QFL shipments. Your expertise will be instrumental in booking and tracking shipments, collaborating closely with our Carrier Team to ensure overall success. If you are passionate about producing profitable freight shipments and eager to contribute to the success of a thriving organization, we want to hear from you!• 2+ years of experience as a logistics broker• Strong sales skills• Management experience• A passion for driving growth and exceeding goals• Experience and strong understanding of both the customer and carrier sideApply now and be part of a team where your skills and dedication will drive both personal and professional growth.• The position includes a competitive salary package with negotiable terms and lucrative commissions. Potential to make over 100K+• Includes Benefits: Health, Dental, Vision, 401 K, PTO • Must be able to work in office - Wixom, MI.• Please complete the DISC assessment.Responsibilities:• Consistently contact customers to develop and maintain relationships to increase business; focusing on both short-term (ad hoc shipments) and long-term opportunities (upcoming projects or lanes)• Achieve current load goals and grow the account to increase loads• Develop clients to maximize growth in load volumes and profitability; seek out customers to understand their needs, clarify expectations, and accommodate them.• Assist in requests for quotes, and pricing of both static and irregular shipments while being able to determine the viability of quotes• Ensure that Dispatch and Tracking Protocol is followed, taking responsibility for the accuracy of the entire operational process and creating customer loyalty• Cooperate with carrier team for tracking shipments to ensure on-time delivery• Maintain monthly service reports and customer surveys providing valuable insights and recommendations to management• Work in-office Wixom, shifts starting as early as 7 AMQualifications:• 2+ years experience in freight broker and operations• Strong communication and customer relations skills• A passion for driving growth and exceeding goals• Experience and strong understanding of both the customer and carrier side• Friendly and consistent follow-up and relationship-buildingAbout Company: Welcome to Quality Freight Logistics (QFL), an industry-leading provider of unique supply chain solutions that deliver beyond client expectations. Driven by our core values of ambition, accountability, responsiveness, reputation, and consistency, we aim to revolutionize the logistics sector. Our state-of-the-art Dispatch and Tracking Protocol ensures we can supply equipment anytime, anywhere. With a strong commitment to sustainability, we offer an engaging and rewarding work environment for our associates, promoting their long-term career growth. Join us at QFL, where we don't just wait for opportunities, we create them! If this sounds like a company you would love to be a part of please apply here!
