Veritiv, a leading company in the packaging and logistics industry, is seeking a dedicated and passionate individual to join our team as a Live Chat Officer in New York City, New York. This part-time entry-level position offers an exciting opportunity to start your career in customer service and communication.
**Responsibilities:**- Respond to customer inquiries and provide support via live chat on our website- Assist customers with product information, pricing, and order processing- Resolve customer issues and complaints in a timely and professional manner- Collaborate with other team members to ensure a seamless customer experience- Maintain accurate records of customer interactions and transactions
**Requirements:**- Strong communication skills, both written and verbal- Ability to work well in a team environment- Excellent presentation skills- High attention to detail- Proficiency in computer skills and the ability to quickly learn new systems- No prior experience required, but a willingness to learn and grow in the role
**Personality Traits:**- Dedication to providing excellent customer service- Passion for helping others and solving problems
**Soft Skills:**- Strong presentation skills to effectively communicate with customers- Teamwork skills to collaborate with colleagues and provide a unified customer experience
**Benefits:** As a Live Chat Officer at Veritiv, you will enjoy benefits such as employee discounts, paid time off (PTO), and relocation allowance for eligible employees.
**Working Environment:** At Veritiv, we nurture an entrepreneurial atmosphere, even within an established organization. We value creativity, innovation, and a proactive approach to problem-solving.
**Deadline to Apply:** The deadline to apply for the Live Chat Officer position is June 7, 2024.
**Equal Opportunity Statement:** Veritiv is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.
If you are a motivated and customer-focused individual looking to kickstart your career in a dynamic industry, we invite you to apply for the Live Chat Officer position at Veritiv in New York City today. Join us in delivering exceptional service to our customers and making a difference in the packaging and logistics industry.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.
