About Figure At Figure, we're on a mission to transform financial services through blockchain, bringing speed, efficiency and savings to both consumers and institutions.
Accomplishing this kind of transformation requires building really big things. And we understand that building big requires a creative, team oriented and supportive environment where everyone can do their absolute best work. The Figure team is comprised of incredibly driven, innovative, collaborative and curious people who love architecting and building from scratch. Everyone at the company is encouraged to be an individual contributor but also a team collaborator.
We value team members who bring an entrepreneurial mindset to every task and will embrace our culture of innovation. Every day at Figure is a journey in continuous learning yet a daily focus on getting work done that makes a difference.
This is an opportunity to work with a team of proven leaders who have already created billions of dollars in value in the Fintech space. Join us!
About the Role Figure is looking for an experienced backend Mortgage/HELOC originating professional to join our Operations team. In this role you will own the mortgage and HELOC post close process from beginning to end and work cross functionally internally and externally representing Figure in any document requests. The Post Close Operations Associate will manage all investor inquiries related to recorded deed of trust, note, assignments of mortgage, managing/shipping of trailing documents, as well as processing and recording of Assignments of Mortgage.
Join this innovative team and make a big impact!
What You'll Do Provide exceptional customer service to both internal and external customersPartner with Customer Operations to ensure a smooth post close mortgage processOperate independently to prioritize work based on investor delivery expiration and closing datesBe process focused and continuously look for opportunities for improvements and efficienciesReview original closing documents to ensure they were properly executedMonitor closing packages and/or check credit packages into proprietary system that were received for shippingFollow up on, review, and/or request corrections on all trailing documentsObtain and submit supporting documentation to clear any recording needs and errorsCure exceptions by contacting Settlement agents, Borrowers, and other third party vendorsRegister loans with MERS/DART within required turn times and transfer as appropriate on service release loansMonitor, track and process Assignments of Mortgage from our partners.Audit files and reporting according to guidelines and, report out recurring issues and trends to management.Other Duties as assignedWhat We Look For: Ability to organize and manage a large pipeline of loansExceptional customer service skills to work with external customers and cross functionallyAnalytical skills and drive to look for process improvements and ways to digitize and automate processesAbility to work and thrive in a fast-paced, startup environment with little direction and meet tight deadlinesProven ability to provide professional and concise communications with cross functionally and resolve any issues including suspense conditions within response deadlinesAbility to secure a notary licenseNice To Have: Experience residential mortgage lending with Post Closing experience preferredIn depth knowledge of HELOC loans, FNMA, FHLMC, and private investor products Thorough understanding of Federal and State regulations including but not limited to HELOC and Conventional guidelines, RESPA, TILA, HOEPA, and QM. Knowledge of State and County recording requirements and needs Benefits To You Competitive salary based on experience and skills Firm-wide bonus target Competitive stock options package as an early member of the team Paid time off and vacation policy Comprehensive health, vision, dental insurance Company FSA, 401k, commuter benefits And much more to come! For CO, NY, CA, and WA residents, the hourly rate for this position is $21/hr with a competitive performance-based bonus structure. Actual compensation may vary based on individual candidate experience and location. Figure will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
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