Legal Intake Specialist

Looking for a chance to join a close-knit, compassionate team of dedicated legal professionals? Our law firm is expanding and needs the help of an intake specialist to take our client relations to the next level and manage our growing caseload. Our ideal candidate is great on the phone, a naturally compassionate and empathetic listener, and has a dedication to customer service and a passion for helping those in need. You'll have an opportunity to help a thriving law firm succeed and make a tangible difference in clients' lives every day. If this sounds like a job you'd love, apply now!Responsibilities:Perform miscellaneous clerical tasks as needed, including transcription, research, spreadsheet management, and email writing to ensure operational efficiencyHelp foster prospective client streams by providing input into awareness and law firm partnerships initiatives alongside the marketing teamEvaluate prospective client inquiries and phone calls, analyzing their case fit and making sure they feel seen and heardCollect paperwork and enter data into our case management system to ensure a smooth onboarding for new clients and tidy management of case filesBook consultations for prospective clients with our lawyers to expand our caseload and ensure meeting schedules are accurateQualifications:Full familiarity with the Microsoft Office suite, with advanced Excel proficiencyStrong ability to communicate eloquently and empathetically a mustHigh school diploma or equivalent needed, while a Bachelor's degree is desiredBackground in the legal industry preferredSales or customer service experience highly valuedSolid data entry, spreadsheet management, and computer skillsFamiliarity with case management and CRM systems a bonusAbout Company:A dynamic and collaborative work environment where your legal expertise will be recognized and appreciated. As a member of our team, you will have the opportunity to work on challenging cases, have opportunities for professional development and growth, be a part of a positive and collaborative work environment, and contribute to the growth and success of our firm.