Job Overview Job Description: Join AT&T and reimagine the communications and technologies that connect the world. Our Consumer Technology experience team is delivering innovative and reliable technology solutions to power differentiated, simplified customer experiences. Bring your bold ideas and fearless risk-taking to redefine connectivity and transform how the world shares stories and experiences that matter. When you step into a career with AT&T, you won't just imagine the future-you'll create it.
The Technical Product Manager is responsible for defining and driving the product vision, roadmap, and execution by collaborating with cross-functional teams to deliver customer-centric software solutions and meet business objectives. Requires familiarity with software development methodologies and best practices, service-oriented architecture, and product analytics.
About the Team AT&T Strategic Platforms team is looking for a Lead Product Manager who is passionate about the eCommerce industry and has analytical and multi-task abilities to thrive in a fast-paced environment. As a Lead Tech Product Manager, you will be responsible for building the long-term Commerce domain teams' roadmap for multiple channels, ensuring that cross functional product, delivery and business teams are working in concert to deliver business value. You will lead the software product development life cycle from inception to production launch and post production support. You must possess strong technical background to ensure you are designing modular & scalable web & domain components, you must have experience leading large cross-organizational software development projects and have a well-rounded technical background in current web and micro-service technologies.
Responsibilities :
Responsible for the success of a product or group of products through development and execution of comprehensive marketing plan including new and emerging products, technologies and/or applications.
Engage with the business team and stakeholder at different levels to understand business needs, analyze, document, evaluate and prioritize the requirements, and make recommendations on the solution and implementation.
Serve as a Subject Matter Expert in Commerce domain (Product & Offer in Catalog, Cart, Checkout, Fulfillment, Pricing)
Serve as a key liaison between Business, UI and Domain Engineering teams to facilitate product development.
Conduct multi-year product planning to determine product life-cycle decisions, ensure consistency with overall marketing and corporate strategy, and achieve product performance, revenue, market share/penetration, and profitability objectives
Monitor product for all defined KPIs to ensure best-in-class customer experience
Acts as a product evangelist to build awareness and understanding across teams and organization
Understands data mapping/transformation, solution design, process diagram, acceptance criteria, user acceptance testing and other project artifacts.
Participate in Program Increment Planning, write/enhance/research Epics & Features and be responsible as business lead and central subject matter expert.
Develop and communicate the program vision and roadmap
Manage multiple projects simultaneously and perform a variety of tasks to help delivering more value to our customers.
Develop and mentor other product managers in the team
Required Qualifications Bachelor's degree in Computer Science, Information Systems or related field.
7+ years of experience in a platform or Technical Product Management role
Experience within high tech, software and/or wireless/telecom industry highly desired
Solid technical background with understanding and/or experience in software development, web and microservice technologies
Strong analytical skills and the ability to convert consumer insights and performance data into high impact product initiatives
Experience in product roadmap assessment and planning.
Experience in driving and gathering business requirements, prioritization, assessments and solutioning
Experience in working with both the business and technical team, coordinating/leading solution design, development/configuration, and deployment across multi-dimensional teams.
Experience in business process analysis and ability to proactively identify, manage, and correct user experience and business process issues.
Experience working within scaled agile development team
Experience and knowledge of REST APIs, Web Services, Queuing/Service Bus concepts and tools.
Excellent written and verbal communication skills with demonstrated ability to present complex technical information in a clear manner to peers, developers, and senior leaders
Technical skills would include: Splunk/EFK, Quantum Metric, Jira, full stack web design, application design.
Preferred Qualifications Bachelor's or Master's Degree in Computer Science, Information Systems or related field
Experience in a Telecom & Retail
Product Management certifications
Our Lead Tech Product Mgr earns between $143,800.00-$215,800.00 USD Annual, Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
Joining our team comes with amazing perks and benefits:
· Medical/Dental/Vision coverage
· 401(k) plan
· Tuition reimbursement program
· Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
· Paid Parental Leave
· Paid Caregiver Leave
· Additional sick leave beyond what state and local law require may be available but is unprotected
· Adoption Reimbursement
· Disability Benefits (short term and long term)
· Life and Accidental Death Insurance
· Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
· Employee Assistance Programs (EAP)
· Extensive employee wellness programs
· Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone.
AT&T is leading the way to the future – for customers, businesses and the industry. We're developing new technologies to make it easier for our customers to stay connected to their world. Together, we've built a premier integrated communications and entertainment company and an amazing place to work and grow. Team up with industry innovators every time you walk into work, creating the world you always imagined. Ready to #transformdigital with us?
Weekly Hours:
40 Time Type:
Regular Location:
Plano, Texas Salary Range:
$143,800.00 - $215,800.00 It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.
Job ID R-16779-1 Date posted 04.16.2024
