Lead Patient Experience Advisor - Urgent Hiring

We are looking to hire a brilliant LEAD PATIENT EXPERIENCE ADVISOR to join our incredible team at Cooper University Health Care in Camden NJ US
Growing your career as a Full Time LEAD PATIENT EXPERIENCE ADVISOR is an incredible opportunity to develop useful skills.
If you are strong in decision-making, teamwork and have the right initiative for the job, then apply for the position of LEAD PATIENT EXPERIENCE ADVISOR at Cooper University Health Care today!

About us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees by providing competitive rates and compensation, a comprehensive employee benefits programs, attractive working conditions, and the chance to build and explore a career opportunity by offering professional development. Discover why Cooper University Health Care is the employer of choice in South Jersey. Short Description Round on patients and provide service recovery to decrease the number of complaints and grievances while also overseeing the Patient Experience Advisors, taking the lead for orientation, and coaching while doing validations. Maintains a heavier case load than other Advisors. Collaborates with Clinical staff on complex patient issues. Reviews all data entered by rounders into EARS to ensure accurate reporting. Creates solutions for reoccurring problems and provides process improvement. Serves as the lead when Director is out for weekly reporting to Administration. Experience Required 3-5 year's experience required. Education Requirements Bachelor's Degree Required. Special Requirements Communication – Ability to communicate with patients, visitors, co-workers and Senior Leadership Medical Terminology Knowledge of all regulatory regulations and patient rights Bi-lingual preferred Benefits of working as a LEAD PATIENT EXPERIENCE ADVISOR in Camden NJ US:
? Learning opportunities
? Advancement opportunities
? Competitive salary