We are on the lookout for a driven Lead Patient Account Registrar to join our vibrant team at Prime Healthcare in Kansas City, MO.
Growing your career as a Full Time Lead Patient Account Registrar is a fantastic opportunity to develop productive skills.
If you are strong in persuasion, problem-solving and have the right personality for the job, then apply for the position of Lead Patient Account Registrar at Prime Healthcare today!
At St. Joseph Medical Center, our dedicated team of professionals are committed to our core values of quality, compassion, and community. As a member of Prime Healthcare, St. Joseph Medical Center is actively seeking new members to join its award-winning team! Founded in 1874 by the Sisters of St. Joseph of Carondelet, St. Joseph Medical Center has a long tradition of providing high-quality, compassionate care. Its Catholic heritage and the spirit of our founding Sisters continue today in our mission of caring for the community. The Diocese of Kansas City-St. Joseph is the Catholic Sponsor for St. Joseph Medical Center, under the leadership of his Excellency Bishop James V. Johnston, Jr.
St. Joseph Medical Center has received numerous awards for its quality and clinical excellence. We believe that continuous quality of care and performance improvements are the foundation for preserving and enhancing healthcare delivery. For information, visit .
The Lead associate is responsible for ensuring a smooth patient flow, quality registration, maximum Point of Service patient collections, and outstanding customer service in his/her area of responsibility. The Lead associate coordinates break and lunch times to ensure coverage needs are met and applicable employees receive a lunch break, and assists Supervisor in managing fluctuations in volume by requesting reinforcements if volumes are high and flexing staff if volume is low to meet productivity expectations. The Lead associate is knowledgeable regarding all duties within the Department he/she leads and serves as a resource for other employees on policies/procedures. Under the Supervisor's direction, he/she takes the lead in assuring compliance and completion of all daily duties within the department. The Lead associate sets the example in exemplary customer service and overall conduct he/she relates well to patients, visitors, physicians, other departments, management, employees in own department, etc.
Education and Work Experience High School Diploma or equivalent required. Extensive knowledge of Patient Access required, Certified Healthcare Access Associate (CHAA) preferred. Exceptional interpersonal & organizational skills. Demonstrated leadership and management abilities. Extremely high degree of attention to detail. Good written and verbal communication skills. Ability to prioritize. Good analytical & problem solving skills. Proficiency in Microsoft Word and Excel. Ability to effectively manage multiple demands and function well under pressure.
We are an Equal Opportunity/ Affirmative Action Employer and do not discriminate against applicants due to veteran status, disability, race, gender, gender identity, sexual orientation or other protected characteristics. If you need special accommodation for the application process, please contact Human Resources. EEO is the Law:
Benefits of working as a Lead Patient Account Registrar in Kansas City, MO:
? Learning opportunities
? Opportunities to grow
? Competitive salary
