Lead Meter Reader (Ft)

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About The Team At Bermex, we put value on our customer relationships. We're always looking for a way that we can delight our customers by going the extra mile. Bermex offers expert meter reading services and solutions to utilities and associated organizations throughout the United States, including leak detection, atmospheric corrosion, line location, software service solutions, as well as water, gas, and electric meter reading. At Bermex, we are always looking for motivated individuals who enjoy working independently and love the outdoors to become a part of our team.
About the Role  The Lead Meter Reader reports to the Supervisor of Meter Services at Bermex. This position plays a key role in providing supervision to the meter reading employees, ensures that timely and accurate readings of customer water, gas and/or electric meters occur, and acts as a liaison between the Supervisor of Meter Services and the Meter Reader. Additionally, this position helps schedule and assess performance by monitoring tasks, reading meters and performing re-reads. This position requires a high degree of walking in outdoor environmental conditions, excellent time management, and exceptional interpersonal communication skills. 
What You'll Do  Meter Reading Supervision:  Examine readings obtained by other Meter Readers prior to transfer into the billing system to assure usability by the system.  Prepare monthly meter reading route schedules for Meter Readers  Assign Meter Readers the daily task of reading all utility meters within a day's cycle.  Input customer readings to handheld computers prior to route being read.  Perform daily loading and preparation of handheld meter reading devices to ensure they are all set up and meters are in proper sequence.  Report hazards or non-standard conditions to supervisor for correction  Review "missed readings" and other problems which require special follow up with Meter Readers daily  Ensure that Meter Reader equipment is available and functioning, notifies supervisor of equipment deficiencies.  Refer all consumer complaints to the appropriate authorities  Provide general information about the meter services to customers, when applicable  Meter Reading:  Read meters on a daily and/or special basis, typically on a customer's premises for service bills  Carry out assigned duties in the required time frame for cycle readings, assign sequence numbers to new services, and rearrange meter reading routes as necessary  Inspect meters and reports damage or apparent malfunctions to assigned supervisor  Evaluate unsafe conditions or may be required to clean out meter boxes  Use electric, gas, and water meter reading devices  Use hand tools such as a screwdriver, pliers, flashlights, keys, gas detectors, generators, pumps, hand pumps, shovels, lid handles, etc.  Use printed materials such as service orders, maps, manuals, and computer printouts  Assist with training of new Meter Readers  Meter Reading in Various Environmental Conditions:  Extensively walk and stand for much of the workday  Walk for long distances (occasionally up to 20 miles per day) in various weather conditions (rain, sleet, hail, snow, extreme heat or cold, etc.)  Exert physical force moving objects (routinely 10lbs of force, up to an occasional 50lbs of force) 
Other duties as assigned. 
About You  Must haves:  Education: None. Must be at least 18 years of age Experience: No experience necessary, employees will be trained. Upon hire, the candidate will need to complete and pass all Pipeline Operator Qualification (OQ) training. Must possess a valid driver's license  Nice to haves:  Education: High School Diploma or GED  Experience: Additional 6 months of meter reading experience is a plus  Your Skills:  Ability to multi-task, and work independently and as a team  Exceptional flexibility in daily routines and route scheduling Adequate time management skills to finish daily meter reads in a timely manner, figuring out an efficient way to read meters for that day  Excellent communication skills, comfortable interacting with management and customers  Ability to interact with unhappy or negative customers in a professional manner  Excellent attention to detail for problem solving and finding  Ability to walk long distances and prepare for weather conditions, accordingly This role would not be a good fit if you:  Do not enjoy working independently  Do not enjoy working in outdoor conditions  Do not enjoy walking long distances  Are not flexible and do not enjoy adapting to your current work schedule or routine  Do not have adequate planning and time management skills to finish a days work in a timely manner  Drug/Alcohol Testing:  Drug/alcohol testing is required  Drug/alcohol testing required per Non-Regulatory requirements for employees working with water, electric, and meters  Drug/alcohol testing required per Federal DOT regulations for employees working with gas meters  Benefits  Health and Safety:  Group health plans including medical/prescription, dental, vision and a variety of other coverage options  Company paid group life insurance, accidental death & dismemberment insurance, short and long term disability  Flexible Spending Accounts or an option for a Health Saving Account with company match  Company paid Employee Assistance Program (EAP) for all employees and eligible family members  Retirement:  Automatic enrollment in the Employee Stock Ownership Plan (ESOP) at no cost  Roth or Traditional 401(k) Retirement plan with company match PTO Plans (after 90 completed days of service for full-time employees):  Paid Vacation  Paid Holidays  Paid Wedding Day  Veterans Day paid time off for our veterans  Paid Sick Time (New York based positions ONLY)  Perks/Allowances:  Company vehicle (for all driver-based positions)  Gas card for company vehicle (if applicable)  Company provided cell phone or mobile allowance (if applicable) Boot allowance from approved vendors Daily per diem for travel-based positions Where We Work Employees will begin their day at the local office where they will pick up their company vehicle, equipment, and assignments for the day. We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
About Bermex: At Bermex, we put safety first. Always.Beyond that, our culture always has been, and always will be, about one thing: people. It's about our employees, our customers, and the communities our customers serve.We empower the best people to help sustain our world. We're the only independent national vegetation management consulting firm — giving us the freedom to put our clients first. This focus on independence is a key tenant of our culture.Our culture is unique, not only in our industry, but around the world. We provide trust and support to our team unparalleled in other companies. Our roots run deep as company, and we've created our success by relying on our people. Over the last three decades we've grown exponentially, and we've created a culture that rewards our employees with the opportunity to grow personally and in their careers.We have an employee stock ownership plan (ESOP) for eligible employees. This means that your role here is not just a job, it's an investment into your future. It means that, along with your team members, you'll have a hand in our ongoing growth and success. With nearly 30 years of service and exceptional growth, exciting things continue to happen at Bermex.Because our culture is built around people, we've made the growth and development of our team one of the four pillars of our success. These four pillars are baked into everything we do at Bermex:PeoplePeople are our greatest resource. We excel in mobilizing the best people effectively in any service area, providing exceptional service no matter where and when duty calls.ProcessNo matter the task at hand, we know how to tackle it. We're experts in defining the parameters of success and executing on them. We do it all with safety—of our employees and our communities—driving every action we take.DedicationWe believe in long-term solutions and will help develop detailed road maps for continued success. We'll assist in developing strategy for as long as you need it.EducationWe're the experts—and we're proud to extend that expertise to those who seek it. We offer qualified training opportunities in areas where they are needed to help our customers reach their fullest potential, preparing them for what their work throws at them.If you excel in a culture that values independence and growth, then we encourage you to join our team at Bermex. See our open vegetation management jobs or see all the career paths we have available to you.