Job Summary: The Moser Energy Systems Lead Field Service Technician is responsible for supervising our Field Service Technicians and Field Preventive Maintenance Technicians, as well as covering those positions as needed. The Lead Field Service Technician provides professional service and support for customers by overseeing field service installation, startup, repairs, and maintenance for Moser generators. Must be willing to work in all outdoor climates, be on call, and travel to various Moser customers within their designated Region.
Education/ Experience: High school diploma or GED preferred but not required. 3 to 5 years of mechanical experience or the equivalent in professional training is preferred. 1 to 3 years of supervisory or lead technician experience is preferred. Compensation/ Benefits Overview: Geographical differential of $3 per hour plus base wage of $39-44 per hour DOE Health, dental, and vision insurance 401K direct contribution and matching All associate bonus Paid holidays Paid time off (PTO) Employee Assistance Program (EAP) Career advancement and training Supervisor: Operations Chief, unless otherwise designated.
Typical Responsibilities: Supervise and support Field Service Technicians and Field Preventive Maintenance Technicians and report all necessary information back to the Operations Chief. Fill in for Field Technicians as needed by: troubleshooting, performing diagnostic testing, load-bank testing, start-ups on generators, and performing preventative maintenance and repairs on generator systems. Maintain working knowledge of power generation systems and its components, including knowledge of the mechanical operation, associated hazards, and proper usage of the equipment to troubleshoot and accurately diagnose malfunctions. Ability to interpret schematics and operational manuals for practical application on repair and maintenance tasks. Prepare accurate quotes for repairs and complete/submit work orders. Coordinate service dates with lease operators of customer site Maintain reliability and working order of unit fleet. Required to be on call and available 24/7 while on shift. Know and comply with all safety policies, standards, and procedures that apply to your job. Actively participate in all required training and safety meetings. Use the correct tools and use them safely. Immediately report all incidents, near-misses, and unsafe conditions to your supervisor. Abide by all policies and procedures established by Moser Energy Systems. Assist with any task required by the direct supervisor. Required Skills/Abilities: Ability to work outdoors in the elements. An aptitude for mechanical diagnosis and repair. Demonstrated experience with repairing equipment. Time management and organizational skills with the ability to work alone. Ability to supervise, lead, delegate, and communicate efficiently with team. Effective communication and customer service skills. Read and follow complex directions in manuals and relay information in reports. Must treat everyone equally with respect and dignity. A valid driver's license and the ability to work legally in the US. Pass a drug screening. Clean motor vehicle record. Physical Requirements: Excellent hand-eye coordination. Must be able to perform repetitive tasks. The physical ability to perform all tasks related to the position, such as bending and reaching, standing for long periods of time and lifting over 60 pounds. To best service our customers, all employees must be able to communicate face-to-face and on the phone with or without reasonable accommodation. Moser Energy Systems provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.
