Job DescriptionProvides primary support to the Large Animal Clinic's patient receiving and admissions office. Receives all incoming calls for Equine Field Service, Production Management Medicine Service and In-house Medicine and Surgery Services. Schedules appointments/farm calls for all services. Greets clients and notifies clinicians/technicians/students of patient arrival or impending departure. Monitors response time to client from clinician, clinician ""call backs"", and acts as a liaison for clinicians and clients when necessary. Maintains all office equipment, existing and new computer systems and software, including database programs. Provides fiscal support to the VTH through the collection of revenues. Insures compliance with VTH financial policy through audit of all fees, processing of medical records for discharge,closing invoices, receiving payments, computer data entry into the VTH accounting system, delivering high quality customer service to both clients and staff.Required QualificationsPrevious experience in detailed financial record keeping, file management, data entry, auditing, and/or cash handling as a cashier or bank teller.; experience operating a multiline telephone and the ability to accurately document information is essential; previous experience in working with the public; basic computer skills including experience using email, spreadsheets and databases; excellent communication and interpersonal skills; ability to maintain composure in emergency situations and act accordingly; ability to receive and carry out moderately complex verbal and written instructions; ability to multitask and work under pressure withstrict deadlines; Valid Virginia Drivers License required.Preferred QualificationsAAS or BS in Accounting or related field; courses in Veterinary Technology, Animal Science or Animal Husbandry; training and experience using various computer software programs to include Word, Excel, and Outlook. working knowledge of medical terminology, veterinary medical and surgical procedures, large animal anatomy and a general understanding of all large animals (horses, cattle, sheep, goats, pigs, alpacas and llamas), to include their uses, breeds and common language associated with each.Pay Band3; SalaryAppointment TypeRestrictedSalary InformationStarting at $35,500.00; to commensurate with experienceReview Date11/10/2023Additional InformationThe successful candidate will be required to have a criminal conviction check.About Virginia TechDedicated to its motto,Ut Prosim(That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive communitydedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicinecollege, Graduate School , andHonors College . The university has a significant presence across Virginia, including theInnovation Campus in Northern Virginia; the Health Sciences and Technology Campus in Roanoke; sites in Newport News and Richmond; and numerousExtension offices andresearch centers . A leading global research institution, Virginia Tech conducts more than $500 million in research annually.Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law.If you are an individual with a disability and desire an accommodation, please contact Stephanie Hall at ****** during regular business hours at least 10 business days prior to the event.
