Full job description We are looking for a highly motivated Lab Computing Analyst to provide critical support as part of a dynamic lab team. Responsibilities: Implement monitor and provide technical support of customer laboratory IT environments typically integrated with instrumentation Implement customer specified benchtop computing design and processes Administer and assures connectivity of customers Windows based platform Support of the operating system desktop hardware and peripherals instrument-controlled software core desktop applications and imagining of computers Manage On-boarding retirement and relocation of equipment Implement Windows based security including but not limited to: user / group permissions file / folder permissions group policies local security policies etc. Analyze identify and implement enhancements upgrades and/or solutions to improve the overall support of the desktop platform in a timely manner Ensure adherence to clients corporate policies through periodic reporting and compliance programs Act as the technical support contact for instrument vendor Repair and troubleshoot instrument related computers and escalating issues to the client infrastructure teams Provide technical support for new system validations and change management efforts Create and maintain a physical inventory of lab equipment PCs software and any other information specified by the client Submit weekly Engineer reports to the team lead by COB on the last business day of the week Act as client Liaison for software/hardware related inquiries Participate in client team meetings Provide support across all enterprise practices as required Demonstrate appropriate use of office equipment/software after training Maintain training and compliance in areas of health and safety security environmental and operational aspects of daily activities in the working environment Critical Skills: Excellent customer service skills complimented by an ability to listen to and interpret client requests. Ability to troubleshoot complex technology issues. Strong verbal and written communication skills. Ability to identify track and complete tasks for multiple projects under prescribed timeframes. Basic Qualifications: Bachelors Degree with two plus years of technical experience OR Associates Degree with three plus years of technical experience OR High School Diploma or equivalent with five plus years of technical experience MUST have flow cytometry experience Preferred Qualifications: Experience with technologies including Microsoft Office networking remote computing and backup systems Experience with scientific instrumentation Experience in Life Science environment Experience in a validated environment Experience working in GxP ISO and FDA compliant facilities If qualified and interested, please apply and reach out to Stephanie Lipari at slipari@ actalentservices.com. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.
Diversity, Equity & Inclusion At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
Hiring diverse talent Maintaining an inclusive environment through persistent self-reflection Building a culture of care, engagement, and recognition with clear outcomes Ensuring growth opportunities for our people The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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