JOB SUMMARY: The Kitchen Supervisor is responsible for oversight of kitchen operations at New Life Center's 104 bed emergency shelter. This is a "hands-on" cook position with additional duties including inventory management, staff and volunteer training and staff scheduling. In addition to meal preparation the supervisor will ensure that the kitchen is always in inspection ready condition. New Life Center has an established and approved menu in accordance with the Arizona Department of Education Child and Adult Care Food Program (CACFP). This position is also responsible for maintaining high standards of food quality production and portion control using standard recipes and for appropriate quantities of food needed to meet menu requirements. The Kitchen Supervisor will possess a ServSafe Managers certification and will follow guidelines set forth by the Maricopa County Department of Public Health and the Child and Adult Care Food Program (CACFP).
ROLES AND RESPONSIBILITIES: Supervision Provide direct supervision to kitchen staff. Provide program oversight for all kitchen operations including ordering and tracking inventory, menu planning, preparing, and serving meals, and compiling information for program reports for the Arizona Department of Education and St. Mary's Food Bank. Train new employees and volunteers to ensure they are performing all aspects of their assigned duties in accordance with Maricopa County Department of Public Health guidelines. Ensure that all kitchen staff and volunteers are trained, at least annually, in the Child and Adult Care Food Program (CACFP) components. Develop a monthly work schedule for kitchen staff and volunteers including plans for coverage of shifts when employees and volunteers are out. Hold regular supervision meetings with kitchen staff and document supervision notes and correspondences, and complete performance evaluations as required. Hold regular kitchen program meetings with staff and volunteers. Attend regularly scheduled management team meetings. Monitor, support, and approve regular training for kitchen staff. Offer support and consultation for kitchen staff, modeling trauma-informed responses and attention to self-care. Ensure that all vendor invoices are submitted in a timely manner. ESSENTIAL FUNCTIONS Food Preparation and Service Plan, prepare, and serve high quality, attractive, and nutritionally balanced meals for up to 104 residents of New Life Center's Emergency Shelter program. Ensure product availability for weekly menus. Modify/substitute items if necessary and in accordance with CACFP meal guidelines. Ensure that the kitchen and dining areas are clean, to the highest standards, after every meal. Perform weekly inventory of kitchen food and supplies. Keep pantry, kitchen, and walk-in fully stocked and ensure proper storage of food supplies. Accommodate cultural and medical dietary needs/restrictions for residents of New Life Center. Train and mentor new kitchen staff and volunteers. Work closely with the Residential Services Director and Family Advocate staff to ensure safe food handling and service to residents, and that dining space guidelines are being adhered to. Fully understand and complete all duties and reporting responsibilities required by the Child and Adult Care Food Program (CACFP), including food preparation, serving meals, training, sanitation/cleaning and, when necessary, monitoring participants and taking meal counts. Responsible for upkeep of health code procedures and practices by cleaning and sanitizing kitchen and dining area. Remains current on safe food handling procedures and certification. Agency Management Share in responsibility for cleanliness and appearance of entire campus. Communicate emergencies, resident concerns, and organizational needs to the designated on-call staff member or appropriate member of the leadership team. Ability to work cooperatively with a diverse group of staff and residents who have exposure to trauma. Knowledge of basic mathematics, including addition, subtraction, division, and multiplication. Other Help in building a culture of cooperation and collaboration among New Life Center staff, interns, and volunteers by modeling respectful behavior. Support and adhere to all policies regarding participant and program confidentiality. Actively contribute to New Life Center's trauma informed practice and philosophy. Participate in scheduled agency-wide meetings and events as assigned. Perform other duties as needed. COMPETENCIES Demonstrated ability to remain calm in crisis situations, work independently and cooperatively, recognize personal limitations, and relate positively and with empathy to all persons regardless of age, race, creed, gender identity, or sexual orientation. Maintain professional conduct consistent with ethical professional practice and the policies and procedures of the agency. Maintain a professional demeanor and positive working relationships with internal and external team members, stakeholders, and community, and business partners. Strong interpersonal, oral, and written communications skills. Regular and consistent attendance. Strong attention to detail and ability to follow-through with tasks. Effective time management and ability to prioritize and reprioritize tasks in a fast-moving environment. Highly proficient with computers and software including Microsoft Office and Google Suite. Demonstrated ability to remain calm in crisis situations, work independently and cooperatively, recognize personal limitations, and relate positively and with empathy to all persons regardless of age, race, creed, gender identity, or sexual orientation. Maintain professional conduct consistent with ethical professional practice and the policies and procedures of the agency. Maintain a professional demeanor and positive working relationships with internal and external team members, stakeholders, and community, and business partners. Strong interpersonal, oral, and written communications skills. Regular and consistent attendance. Strong attention to detail and ability to follow-through with tasks. Effective time management and ability to prioritize and reprioritize tasks in a fast-moving environment. Proficient with computers and software including Microsoft Office and Google Suite. QUALIFICATIONS Required Minimum of a 2-year college degree in culinary arts, restaurant management, or equivalent. One year or more of commercial kitchen/cook experience. Bulk cooking experience a plus. Valid Arizona driver's license and insurance and access to reliable transportation. Possession of a current Certified Food Protection Supervisor certification. Currently possess or ability to successfully obtain Level 1 fingerprint clearance through the Arizona Department of Public Safety. ** CPR/1st Aid Certified. ** Negative TB test required. ** COVID-19 Vaccination or acceptable exemption. ** Ability to work evenings and weekends as necessary/required. **If necessary, New Life Center will complete these areas of qualification during the onboarding process.
PREFERRED Bachelor's degree in culinary arts and food service management, hospitality management, or any equivalent combination of education and/or experience from which comparable knowledge, skills and abilities have been achieved. 1 or more years of kitchen management experience. 1 or more years of kitchen and food service experience within a nonprofit residential, victim services, domestic violence, sexual assault, and/or human trafficking agency. Bilingual English/Spanish. How to Apply To review the full job description and apply for the position, please visit our online career portal at
