The Shift Leader is responsible to run the restaurant, treating it like it is his/her own, with a focus on stewardship and daily improvement for himself/herself as well as the team. The Shift Manager may be responsible for opening, closing, or working any shifts between such but is ultimately the driver of the shift to ensure the best possible guest experience. A Shift leader coaches, encourages, holds accountabilities, communicates goals and performance in regards to such goals, and helps breed a culture of positivity and high-performance. Scheduled shifts are between the hours of 5am-4pm or 2pm-close Monday-Saturday. Must be 18+. Wage will be adjusted for part-time and/or limited availability.
Shift leaders have responsibilities for the restaurant's operations, including but not limited to: opening/closing the restaurant, specific continuous improvement projects within the restaurant, overseeing team members' performance and holding the team accountable for results, identifying where "bottlenecks" exist and reassigning team members to increase flow and heighten the guest experience, etc..
Job Description:
Lead with an attitude of integrity, humility, and service, one of empowering others and working for the best interest of the team members and guests. Be a leader and driver of Chick-fil-A's Business Vision and Strategy Ensure a top-of-mind mentality for Our Purpose "To glorify God by being a faithful steward of all that is entrusted to us" and "To have a positive influence on all who come in contact with Chick-fil-A." Know our Operating System: an organizing framework that connects how we think, plan, and act to direct the entire business Brand Strategy-driver Always leave your area, and the restaurant as a whole, better than you found it and require others to do the same remembering – and reminding others when necessary – that we are a team Combine critical thinking and practical leadership to create a culture of innovations Contribute to the team environment within our leadership structure: problem solve, contribute to the group, and invest in the overall success of our business Always think of ways to reach the next level having the "We're good but what can we do to be great?" mindset, teaching others within the restaurant to think the same way via coaching conversations Enthusiastically and passionately lead the team keywords: chickfila, manager, supervisor, leadership, quick service, fast food
Requirements * Must be at least 18 years of age upon hire date
* Saturday availability is required for all team members (typical schedule includes 1-3 Saturdays/month depending on availability and needs of the business)
