Key Account Manager - Join A Market Leader

We are eager to add a resilient Key Account Manager to join our dynamic team at LegalMatch.com in Reno, NV.
Growing your career as a Full Time Key Account Manager is a great opportunity to develop important skills.
If you are strong in strategic planning, critical thinking and have the right vision for the job, then apply for the position of Key Account Manager at LegalMatch.com today!

Key Account Manager Overview: We are looking for highly motivated individuals with a can-do attitude to join our account management team. You will be responsible for providing concierge service to new customers and ensuring white glove service as they begin their partnership with LegalMatch.
We are looking for seasoned professionals, who are comfortable dealing on a B2B level in a partnership capacity. You must be well-spoken, computer literate, and operate at the highest level at all times.
Essential Responsibilities & Duties: Develop in depth knowledge of client performance and business needs, and provide a proactive approach to assist the client in achieving all revenue goals. Resolve client escalations in a timely manner Serve as the lead point of contact for all customer account management matters Build and maintain strong, long-lasting client relationships Ensure the timely and successful delivery of our solutions according to customer needs and objectives Assist with challenging client requests or issue escalations as needed 75 calls or 2.5 hours of talk time per day Requirements Proven customer support experience or experience as a Client Service Representative Strong phone contact handling skills and active listening Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively Customer orientation and ability to adapt/respond to different types of characters Benefits Paid Holidays
Vacation/PTO
Health, dental and vision benefits
Short and Long-term disability
Weekends off

Benefits of working as a Key Account Manager in Reno, NV:
? Career Growth Potential
? Professional Development Opportunities
? Competitive salary