Hybrid - 3 days onsite
JIRA and SharePoint experience is preferred.
Experience with either JIRA or SharePoint is required.
Responsibilities:
Manage, configure, and maintain our JIRA and SharePoint environments to ensure stability, high performance, and continuous availability.
Design and implement customized workflows in JIRA and develop custom SharePoint solutions to meet business requirements. This includes creating complex workflows, forms, lists, user permissions, and information architecture designs.
Integrate JIRA and SharePoint to streamline processes and improve data accessibility.
Utilize automation tools to enhance system functionalities and user experience.
Provide end-user support, training, and documentation for both JIRA and SharePoint.
Manage user permissions and ensure systems are user-friendly and aligned with business processes.
Monitor the systems' performance regularly and perform upgrades and enhancements to support business growth and changing organizational needs.
Ensure both platforms comply with industry standards and company policies regarding data security and integrity.
Facilitate project management and reporting by ensuring both systems provide accurate and timely project metrics and dashboards.
Act as the primary contact for Atlassian and SharePoint regarding software updates, patches, and troubleshooting.
Requires:
Bachelor's degree in computer science, Information Technology, or a related field.
Requires two or more years of proven experience in administering Atlassian JIRA and Confluence. Atlassian Certification is preferred (e.g., ACP-100 JIRA Administration).
Proficient in managing permissions, configurations, and custom workflows, and security and issue schemas in JIRA and SharePoint.
Strong understanding or familiarity with JIRA dashboards and reporting capabilities.
Strong experience in SharePoint development and administration, including custom solution development using SharePoint Framework (SPFx), Power Automate, and Power Apps. Microsoft Certified: SharePoint Administrator Associate preferred.
Experience with integrating multiple systems in a complex business environment.
Solid understanding of project management principles and agile methodologies.
Excellent problem-solving skills and the ability to work independently or as part of a team.
Strong communication and training skills.
Knowledge of additional integration tools and platforms like Microsoft Teams and Azure is preferred.
Experience with scripting languages such as PowerShell, SQL, and JavaScript are preferred.
