It Technician

Job summary
IT Technical Support positionFull-time position in Baton RougeProvides technical support during standard working hours
Job seniority: entry level
Responsibilities
• Onsite field support including desktop reimaging and deployment of new end-user devices with Windows 10• Basic field support hardware and software device support including troubleshooting, hardware replacement, and applying prebuilt image packages• Remote software and device support and problem resolution which includes advanced troubleshooting, installation and configuration
Requirements
• 1+ years of professional IT experience• Familiarity with basic PC hardware and associated devices• Experience managing users and computers with Windows 10 operating systems• Remote PC technical support• Must be able to pass background check and have a clean driving record