Company Profile: CaptiveAire is the nation's leading manufacturer of commercial kitchen ventilation systems, and now provides a complete solution of fans, heaters, ductwork and HVAC equipment. For over 40 years, we've led the industry with innovative technologies, unmatched service, competitive pricing, and rapid lead times.
CaptiveAire maintains a network of over 90 sales offices in the U.S. and Canada and six strategically located manufacturing plants in North Carolina, Iowa, Oklahoma, California, Pennsylvania and Florida.
Summary:
The IT Infrastructure Technician will be tasked with providing tier 1 remote and local technology support for this national manufacturing company which operates 6 manufacturing facilities and 90+ sales offices across the US. Employee will also assist with hardware installation, inventory and asset management along with other information technology management related tasks. This is not a remote role and will be based working out of our corporate office in Raleigh.
Qualifications: 1-3 years previous experience working in a help desk or technology support roleKnowledge of Apple Hardware, MacOS & IOS. Excellent software and hardware troubleshooting skills working with both Windows and Mac OS personal computers.Must have a solid understanding of basic networking as it relates to connectivity of Windows/Mac workstations, printers, scanners and other network connected devices.Must have strong communication and interpersonal skills and be professional in appearanceExperience working with Windows Server 2012/2016/2019 a plus.Salary: Competitive base salary with monthly bonus based on productivity and profits.
Benefits Medical, dental and vision insuranceDisability & life insurance based upon election of medical insurancePaid holidays, vacation, and sick days based upon tenure401k with employer matchFlexible spending account (FSA)CaptiveAire is proud to be an equal opportunity workplace. We review applications for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. To qualify, applicants must be legally authorized to work in the United States. At this time we are not able to consider applicants that require sponsorship, now or in the future, for employment visa status.
