We are looking for a focused IT Support Analyst to join our growing team at TPG Staffing in Stamford, CT.
Growing your career as a Full Time IT Support Analyst is a terrific opportunity to develop useful skills.
If you are strong in cooperation, people management and have the right experience for the job, then apply for the position of IT Support Analyst at TPG Staffing today!
Our client – a progressive Fintech leader serving a range of clients from single and multifamily offices is seeking seeking candidates to fill a full-time position for an IT Support Analyst. This opportunity will allow you to work in a fast paced environment in tech.
Combining an amazing company culture with proprietary software that consolidates account data from multiple sources, focuses on data integrity, reconciles discrepancies, and offers flexible reporting – this hybrid role will be based out of a cutting-edge office space in Stamford, CT.
The IT Support Analyst position will provide end-user support as part of the firm's Technology Solutions team. The position will be involved with the installation, upgrade, administration, and maintenance of PCs, peripherals, phones, printers, and other IT equipment.
Responsibilities: Monitor the help desk for user support requests. Process help desk tickets and escalate if needed Troubleshoot, diagnose, and resolve software and hardware issues Perform setups for new hires in Active Directory, remote access, and other core communications and productivity systems Set up and upgrade PCs, printers, phones, and AV equipment Maintain and update support documentation and problem resolution knowledgebase Assist with network upgrades and troubleshooting Maintain inventory of all equipment, software, and software licenses Perform periodic maintenance of the data center including cable additions, changes, and cleanup
Experience: 1 – 3 years of work experience administering Windows PCs, managing user accounts in Active Directory, and providing Tier-1 help-desk support Proficient in the use of Microsoft Windows, Office, Outlook, and desktop applications Familiarity with Office 365 or Jira is a plus Skills: The candidate should have a conceptual understanding of Active Directory, TCP/IP networking, along with direct experience with Windows 10/11, Microsoft Office, and desktop software. Experience with mobile computing is a plus. The candidate must be responsible, organized, well written and spoken, and be able to work individually and as a team member.
The above requirements and qualifications are meant to describe the general nature of the position and do not represent all duties to be performed by the selected candidate. Please note that only candidates who are under consideration for the position will be contacted. EOE Benefits of working as a IT Support Analyst in Stamford, CT:
? Excellent benefits
? Company offers career progression opportunities
? Advantageous package
