General Summary Project Management of Information Technology projects, including software and hardware implementations
Essential Duties & Responsibilities Coordinates and manages technology projects for in-house or vendor-based development. Formulates system scope and design objectives through research and fact-finding to RFP preparation, vendor selection and configuration of vendor-maintained systems or modification of in-house systems. Prepares detailed specifications from which vendor systems are procured or configured. Creates, maintains and drives project timeline and deliverables. Provides consistent communications with vendors, stakeholders and project teams in order to facilitate delivery of systems on-time and on-budget. Determines operational objectives by studying business functions, gathers information and evaluates output requirements and formats. Proactively engages present and future stakeholders in design, priority setting and implementation. Provides references for users by writing and maintaining user documentation, providing help desk support and training users. Defines operational and business process requirements. Provides technical consultation and guidance to staff and end-user workgroups on complex business systems issues. Evaluates existing systems and/or business needs to analyze, design, recommend and implement system changes. Extends existing technologies through design, testing and experience. Identifies program and/or system errors and provides clear communication to vendor and/or IT staff on system issues, tracking changes and error resolution. Researches tools, methods, technology trends and/or vendors. Provides usability feedback in all products. Leads or serves on technical teams within the IT department which, through teamwork, contributes to positive outcomes for client departments. Participates in the oversight and/or implementation and upgrade of Application systems. Authors release notes and supporting documentation on product updates and upgrades. Communicates effectively with managers, technical and non-technical personnel at all levels. Ride LTD service a minimum of eight one-way routes per month Supervisory Responsibilities This position does not supervise others Fiscal Responsibility Incumbent follows procurement policies and procedures with regard to financial decisions, however, incumbent does not have direct financial authority. Minimum Qualifications Required Education and Experience Any equivalent combination of education and experience which provides the knowledge, skills, and abilities required to perform the job. Education and course work can substitute for years of experience. Typical qualifications would be:
Experience: Bachelor's degree from an accredited college or university with major course work in Computer Science, Business Administration or a related field. Five (5) years of experience directly related to project management or IT, plus two (2) years of experience in a leadership role OR seven (7) years of experience directly related to project management or IT. Preferred: Project Management Professional certification or equivalent experience in project management process. Technology Skills Microsoft Office Suite - Outlook, Word, Excel, PowerPoint, Project, SharePoint, Visio, Teams Competencies for Successful Performance of Job Duties Knowledge of: Project Management - Knowledge of Project Management best practices and principles for managing all stages of an IT project from inception through RFP, selection, planning, implementation and training. Information Technology and Software - Knowledge of Information Technology components such as servers, databases, software, APIs, reporting, analytics, backup systems, cloud technology. Administration and Management - Knowledge of business and management principles involved in planning, resource allocation, leadership techniques and coordination of people and resources. Skills and Abilities: Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. Time Management - Managing one's own time and the time of others. Salary Range: $84,388 to $114,175
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Lane Transit District is an Equal Opportunity Employer
