IT GENERALIST
Job No: 526479
Work Type: Full-time
Location: REMOTE OPTIONS, PHOENIX
Categories: Information Technology/Services
ARIZONA BARBERING AND COSMETOLOGY BOARD
The Arizona Barbering and Cosmetology Board's mission is to protect the public's health and safety by licensing qualified schools, establishments, and individuals, and ensure compliance with state statutes and regulations.
IT GENERALIST
Job Location:
1740 West Adams Street
Phoenix, AZ 85007
Posting Details:
Salary: $60,000 - $62,000
Grade: 24
Closing Date: 5/21/2024
Job Summary:
The Information Technology Generalist is responsible for implementing and/or managing complex systems and solutions via the integration of a broad spectrum of individual hardware and software technologies.
Performs administrative, and technical procedures on information systems and possesses knowledge of the following functional areas: systems design, systems and network administration, programmer/analyst, information technology support, and multimedia.
This position may be available for remote work within Arizona (1 day per week in the office/hoteling - Wednesday).
Job Duties:
• Perform IT training, quality assurance audits, technical writing, security maintenance, basic programming, and/or system testing with the contracted vendor for a licensing system
• Executes and monitors production jobs; troubleshoots production problems and recommends/implements solutions
• Writes/maintains technical and user manuals/system documentation/reports
• Design/develop/implement training documentation/course/lecture materials
• Troubleshoot hardware and software problems
• Develop, update, and maintain agency IT inventory
Knowledge, Skills & Abilities (KSAs):
Knowledge:
• Knowledge of the principles, concepts, practices, methods, and techniques of IT and Continuous Process Improvement
• Business and management principles involved in strategic planning, policy analysis, program evaluation, and resource allocation
• Extensive knowledge of reference materials such as Arizona Revised Statutes, Arizona Administrative Code, applicable agency manuals, and policies and procedures
Skills:
• Strong customer service
• Excellent interpersonal, written, and oral communication skills
Abilities:
• Balance, prioritize, and organize multiple tasks
• Work collaboratively in teams and across organizations
• Synthesize feedback and adjust plans accordingly
• Build strong relationships inside and outside the organization
Selective Preference(s):
• Associate's degree plus 1 - 3 years of experience, or equivalent experience, in place of associate's degree
Benefits:
The State of Arizona offers a comprehensive benefits package to include:
• Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance
• Life insurance and long-term disability insurance
• Vacation with 10 paid holidays per year
• Health and dental insurance
• Retirement plan
• Sick leave
Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page
Retirement:
• Positions in this classification participate in the Arizona State Retirement System (ASRS)
• Please note, enrollment eligibility will become effective after 27 weeks of employment
Contact Us:
• If you have any questions please feel free to contact Brian Westerberg at ******** for assistance.
Advertised: 17 May 2024 US Mountain Standard Time
Applications close: 21 May 2024 US Mountain Standard Time
