It Field Support Technician_Shreveport

Job summary
Regular Field Specialist positionPerform hardware-focused break fix services and solutionsAbility to perform troubleshooting and repair activities
Job seniority: entry level
Responsibilities
• Providing customer break fix support for designated equipment• Communicating clearly in written and verbal form• Possess excellent customer service skills• Accepting and delivery of all service calls assigned• Completing all administrative tasks associated with each call• Responsible for control and return of assets and inventory• Other duties may be assigned to meet business needs• May provide functional guidance to colleagues
Requirements
• Technical school certification or equivalent and 1-2 years of relevant experience• Ability to drive yourself to client locations• Ability to lift and or move various computer equipment up to 50 lbs.• Valid driver's license• Reliable transportation with valid registration and adequate insurance• Additional requirements may exist if offer of employment is extended• Must own a basic repair tool kit
Key Skills Needed
• Customer service• Troubleshooting and repair• Communication• Asset and inventory management
Benefits
• $40 per call/$5 per call per diem• Dell/Lenovo paid certification training